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HR Function Revision 1 Flashcards | StudBud
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HR Function Revision 1
HR Function Revision 1
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Revision for HRF CIPD students
Flashcards
36 cards
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Practice quiz
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Questions
36
Answers
1
There are 5 stages of change behaviours in the
Kubler-Ross Change Curve
. Which of these is NOT included:
Acceptance
Negotiation
Anger
Denial
2
Transactional HR can be defined as:
Identifying the need for organisational change
Succession planning through effective talent management
Ensuring HR administration services and processess are run efficiently
Influencing the leadership development strategy
3
Key HRBP competencies include: Which one is incorrect?
Relationship Management
Legal expertise
Ethical Practice
Business Acumen
4
Transactional HR services
include the following: Which one is incorrect?
Skills Development
Remedial Interventions
Payroll & Benefits
Induction & Onboarding
5
Transformational HR can be defined as:
Making sure employees receive pay on time
Managing pension payments
Aligning business strategy with organisational effectiveness
Ensuring induction forms are completed
6
Lagging Indicators
of HR Metrics quantify results that have already happened. Which one is not lagging?
Absenteeism
Sales forecasts
% BAME staff
Profits made
7
Which of the following progression lines, shows the Evolution of HR most accurately:
Administrator-Conflict Resolution-Business Leader-Strategist
Administrator-Functional Expert-Strategist-Business Leader
Conflict Resolution-Service Provider-Administrator-Business Leader
Conflict Resolution-Administrator-Service Provider-Strategist
8
The term 'Human Resource Management' emerged in the USA during the :
1980's
1930's
1950's
1960's
9
Talent Management HR metrics include: Which one is incorrect?
Internal Promotion rates
Competencies in evidence
Number of grievances
Turnover of high-performers
10
These features are typical for an SME's HR Function: Which one is incorrect?
Owner recruits to fit their vision
Less than 250 employees
Little to no formal HR services
Focus on training and development
11
Which one of these is NOT a key aim of the HR Function?
Decide on pay awards
Acquire and build talent
Apply effective governance
Transfer knowledge within the organisation
12
Key features of a
High Impact
Organisation would
NOT
include: (select 1)
People feel fulfilled by their work (intrinsic motivations are high)
Extensive and relevant training and development activities
Rigorous recruitment and selection procedures
High extrinsic rewards with high turnover of staff
13
The first three stages of Kotter's 8-step Change model are:
Sense of Urgency - Powerful Coalition -Communicate the Vision
Sense of Urgency - Remove Obstacles -Communicate the Vision
Sense of Urgency - Short Term Wins -Vision for Change
Sense of Urgency - Powerful Coalition -Vision for Change
14
Deal & Kennedy's Model identifies culture types based on the degree of risk and speed of feedback - which is incorrect?
Work Hard-Play Hard
Bet-Your-Company
Laissez-faire-Steady
Tough Guy-Macho
15
In a 2015 CIPD survey, what % of small organisations (< 50 staff) had at least one HRM staff?
87%
27%
67%
47%
16
An example of
justifiable
indirect discrimination when recruiting could be: (select 1)
specifying maximum age requirements
specifying only UK qualifications are accepted
advertising a job for men only
specifying physical characteristics (eg height) for safety reasons
17
Which 1986 HRM model was based on a building site analogy? (Clerk of Works-Contracts Manager-Architect)
Storey
Michigan Matching
Harvard
Tyson & Fell
18
These characteristics impact on a
public sector
organisation's HR Function - Which one is incorrect?
Localism
Transparency
Austerity
Industry Rivalry
19
In 1956, there were 4,000 professional members of the CIPD. By 2001, the number was:
75,000
150,000
55,000
110,000
20
Karen Legge's HRM Model identified 3 strategies for HR to gain power and influence: (1 answer only)
Conformist Innovation - Diversity Innovation - Problem Solving
Controlling Innovation - Deviant Innovation - Decision Making
Conformist Innovation - Deviant Innovation - Problem Solving
Conformist Innovation - Diversity Innovation - Decision Making
21
Porter's 5 Forces for competitive advantage include: Which one is incorrect?
Threat of Change
Threat of Entry
Bargaining Power of Suppliers
Bargaining Power of Buyers
22
In the late 19th century, welfare officers came into being in reaction to:
Harshness of industrial conditions
Women becoming more prominent in the workplace
The need for more productivity
Managers wanting less administration
23
Leading Indicators
provide an early warning sign of things that may happen in the future: Which one is not leading?
Productivity
Absenteesim trends
Employee Engagement
Brand Recognition and Reputation
24
Which of these factors is a positive indicator of an organisation's
readiness for change
...
HR Director in place
No talent management systems in place
The Golden Triangle – ‘hire-fire-train’ mainly excludes HR
Managers have low regard for HR (us and them culture)
25
The following would be effective questions to ask and analyse when formulating an HR strategy...Which one is incorrect?
Does the existing HR strategy promote the well-being of employees?
Does the existing HR strategy improve individual performance?
Does the existing HR strategy provide an attractive pension?
Does the existing HR strategy recruit and retain talented people?
26
The role of the HR Business Partner is to: Which one is incorrect?
Establish recruitment processes
Be an agent of change
Think and act strategically
Develop organisational capability
27
The
role of HR
during transformational change, is
NOT
to: (select 1)
Act as facilitators – not the ‘face of change’
Call-out poor behaviour
Act as ‘shock-absorbers’ for the change disruption
Facilitate engagement events
28
The McKinsey "7's framework" for HR Functions includes: Which one is incorrect?
Services
Staff
Structure
Style
29
In David Ulrich's book, he highlighted 3 core HR functions: Which one is incorrect?
Shared Services
Administration Hubs
Centres of Excellence
Business Partnerships
30
Business Partnership services
include which of the following: Which one is incorrect?
Change Agents
Policy Development
Direct Employee Support
Cultural Ambassadors
31
A key feature of Lewin's unfreeze/freeze change model is : (select 1)
focuses on small parts of a business only
very quick and non-disruptive
empowers individuals and creates new project skills
not good for when business needs to change drastically
32
David Ulrich's
HR Champions ‘From Doing To Delivery’
highlighted 6 principal themes. Which one is incorrect?
The need for Efficiency
The need for Resources
The need for Expertise
The need for Change
33
These
emerging trends
are likely to affect the future of the HR Function - Which one is incorrect?
Knowledge over Labour
Globalisation
Austerity
Artificial Intelligence
34
The
Ethical approach
of the HR Function should
NOT
include: (select 1)
Leaving line managers to deal with unethical behaviours
Being concerned with the well-being of employees
Providing a reasonable work-life balance
Treating people with procedural justice
35
Advantages of outsourcing
Shared Services include: Which one is incorrect?
Closer relationships with employees
Growth in services offered
Cost savings
Access to new technology
36
Centres of Excellence services
include which of the following: Which one is incorrect?
Talent management
Line manager support
Data analytics
Productivity
