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Leadership Exam 3 Study Flashcards | StudBud
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Leadership Exam 3 Study
Leadership Exam 3 Study
65 terms
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Questions
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Answers
1
In order to ensure validity and reliability, it is the best to use team approach in interviews
True
False
2
It requires extensive team communication between license & unlicensed personnel and allows contribution of own expertise
Functional method to nursing
Team nursing
3
Authority is the official power to act and direct others of work
True
False
4
Change should always be gradual (adaptation)
True
False
5
When the economy improves, nursing shortage is occur, and When the economy declines nursing vacancy rates do as well
False
True
6
Role models are experienced, competent employees, whose relationship can be passive or nonexistent
False
True
7
Refreezing the change agent assist in stabilizing the system change, so it becomes integrated into the status quo
True
False
8
Socialization is the learning of behaviors that accompany each role by instruction, observation, and trial and error
False
True
9
A Few managers at the top of the hierarchy, make the most decisions (daily chart audits)
Decentralized decision making
Centralized decision making
10
Organizational climate is how employees receive an organization, and it may be accurate or inaccurate
True
False
11
The functional method of nursing was developed in World War II and divides caring to task rather than patient
True
False
12
Modification of bureaucratic structure. Use temporary to facilitate project completion with formal line organization
Ad hoc design
Service line
Matrix structure
Flat dragon
13
Strengths include providing organization, wide view of staff needs more cost-effective,
Decentralized staffing
Centralized staffing
14
This is Known as the butterfly effect, which involves small change that can drastically ultra long-term behavior
Chaos theory (unpredictability)
Organizational aging
15
Diffused throughout the organization and problems are solved by the lowest practical managerial level
Decentralized organization
Decentralized decision making
16
Empowerment is transferring authority, responsibility, and freedom to act & inspiration of self-confidence
True
False
17
What are some of the forces driving change in the 21st-century of healthcare organizations?
Increased cost
RN shortage
Tech advances and increased in elderly
Decreased reimbursement
18
Queen bee syndrome is a woman who a struggle to become successful, and refuses to help other women reach same success
False
True
19
Formal organization, structure’s place emphasis on organizational positions in formal power
True
False
20
Planned change, or change by drift results from a well thought out and deliver effort to make something happen
False
True
21
Power is the sword in the ability to get things accomplished
False
True
22
Informal, organizational structures, place emphasis on employees, their relationships. Communication channel (grapevine)
True
False
23
What is the driving a force?
Forces that pull system away
Champions of cause
Force that pushes the system toward change
Driving to reach goal an opportunity for advancement
24
Unit manager is often responsible for covering all scheduled, staff absences, and reducing stuff during decreaes census
Decentralized staffing
Centralized staffing
25
Coaching is women person helps another in order to achieve an optimal level of performance and is used to
Change thinking and thoughts
Empower
Help in devolving a cohesive team
Change behavior
26
What are the most important ways in which we can increase the power of nursing profession is to focus on
Mentoring future nurse leaders
Leadership succession
27
Responsibility is a duty or an assignment, and must be accompanied by enough authority to accomplish the assign task
False
True
28
Chunking refers to presenting two independent items of information, and grouping them together into one unit
False
True
29
Span of control refers to the number of people directly reporting to any one manager and interactions expected of him
False
True
30
Change by drift is not planned change
True
False
31
Education is more formal and broader in scope then training
False
True
32
Disease management programs gives a pathway guidance to follow
True
False
33
Mentors offer, in-depth, supportive, nurturing relationship between expert in a novice that often last 2-5 years
Mentor is voluntary
Mentor is non voluntary
34
What is the direction of change
Organizational restructuring
Employee retention
I’m freezing
Quality improvement
35
Is based on fear and punishment
Coercive power
Referent power
36
Restraining force is barriers- forces that pull the system away from change ( fear, and unwillingness to take risk)
True
False
37
Strengths of decentralize staffing are
Staff can take request directly to Manager
Less flexibility
Provides greater autonomy and flexibility
Manager retains greater control over unit staffing
38
Learns from interactions with others and social context/ direct experience an observation
Social learning theory
Knowles
39
Retention is the key to adequate staffing, long-term in occurs when the organization is able to create a healthy work
True
False
40
Is the oldest mode of organizing patient care. Nurse assumes total responsibility for meeting needs of pts while on duty
Total patient care
Functional method of nursing
41
Unity of command is described as employees have one manager to whom they report and they are responsible.
Vertical solid line between organizations
Horizontal line between organizations
42
Resocialization occurs when individuals are forced to learn new values, skills, attitudes, and social roles
True
False
43
Disadvantages of the total patient care model
Lack of skill to meet needs a patient
Disease management
Lack of knowledge
44
One of the best ways to maintain adequate employee pool is Word by mouth
True
False
45
Staffing decisions are made by personal in a central office or staffing center
Centralized staffing
Decentralized staffing
46
Primary relationship based nursing brings nurse back to bedside from a mission to discharge and job satisfaction is high
False
True
47
Maintain a small authority, power gap. Empower subordinates when possible.
Queen bee syndrome
Keeping power
48
Is developed through ones position
Call Steve power
Legitimate power
Referred power
49
Movement- the change agent identifies plants and implement appropriate strategies( develop a plan)
True
False
50
Unfreezing is the need for change and where are you gather data diagnose the problem and decide if changes needed
True
False
51
Limitations to centralize staffing are
Special, pleading an arbitrary treatment
Managers, maybe less responsive to personal budget control
Providing less flexibility for the worker
More time-consuming
52
Referral power is developed through ones association with others
True
False
53
Formula for calculating nursing patient care hours
PPD/NCH= nursing hours worked in 24 hours/patient census
NCH/PPD=nursing hours worked in 24 hours/patient census
54
Suggest that the relationship between element and agents within the system is nonlinear & these elements are key players
Complex adaptive system change theory
Chaos theory
55
Finding the underlying order, and apparently random data, it’s challenging, and the order is constantly changing
Chaos theory
Organizational aging
56
A line structure is one line of management in one line of staff
True
False
57
May be defined as an organized method of ensuring people have knowledge and skills for specific purpose and duties
Training
Education
58
Preceptors experience, nurses who provide emotional support, and the relationship is active and purposeful
False
True
59
Design to focus on both product in the function. Has formal vertical & horizontal chain of command and fewer rules
Matrix structure
Service line organization
60
Authority power gap is The right to commanders not sure that employees will follow orders.
False
True
61
Moral responsibility similar to responsibility, but is internalized. The moral responsibility accompanies a position.
Authority
Accountability
62
Obstacles to learning
Situational and special individual obstacles
Institutional barriers
Family reaction /self confidence
Time
63
Using some large institutions and sometimes called care, centered organizations
Flat design
Service line organization
64
Refers to presenting to independent items of information and grouping them together into one unit
Socialization
Chunking
65
Effects of decreas, patient care hours demonstrate
Increase medication errors
Increased falls
Decreaes patient satisfaction with pain management