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Lean Six Sigma White Belt Assessment 2019 V.1.1 Flashcards | StudBud
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Lean Six Sigma White Belt Assessment 2019 V.1.1
Lean Six Sigma White Belt Assessment 2019 V.1.1
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Lean Six Sigma White Belt Assessment 2019 V.1.1
Flashcards
40 cards
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Practice quiz
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Host live
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Questions
40
Answers
1
BB has a problem in completing a task and not sure how to resolve it. Which tool to use
Just Do It
Seek expert Advice
Lean
Six Sigma
2
Which benefit is achieved from process mapping?
Guides the team in the process activities
Maps the process cycle and waiting times
Defines the likely sources of defects in a product
Displays all process variables in a compact matrix
3
What is flowcharting in Lean Six Sigma?
Measuring process to measuring the average spread of data
Diagram which displays the steps of a process
It is a chart of production in Six Sigma
chart which shows the total production rate of a process
4
Process is activities takes input from customer adds value to it & delivers output to supplier.
True
False
5
Which of the following is NOT the focus of Lean Six Sigma?
Reducing headcount
Decreasing costs
Increasing revenue
Increasing efficiency
6
LSS methodologies: Everything in business is accomplished through _____________
Communication
Processes
People
Planning
7
….. conducts most of the training and is the technical expert for complicated situations
Master Black Belt
Black Belt
Green Belt
Champion
8
Creating a template to record feedback given to the Agents to ensuring nothing missed
Kaizen
Six Sigma
Lean
Just Do It
9
Which aspect of an organization is MOST likely to make a process of change difficult?
Financial stability and availability of funds
Position within the market-place and its ability to compete
Culture and the structures in which it is embedded
Production capacity and ability to meet customer demand
10
Customer value is defined as:
Reliability and Response
All of the Above
Delivery
Cost
11
Call handle time is high because of new hires. We need standardized process to reduce
Seek expert Advice
Six Sigma
Just Do It
Lean
12
The terminology COPQ, is used in the Lean Six Sigma methodology to refer to:
All of the above
Warranty claim costs
Repair expenses
Inspection costs
13
A Lean Six Sigma project typically goes through ____________ phases before completion.
Seven
Five
Eight
Six
14
A process is frequently referred to in the form of a mathematical function stated as
F(Y)=X
Y=F(X)
Y(F)=X
Y=FxX
15
Which is the philosophy shared by Lean and Six Sigma?
Enhance customer value to help organization achieve its goal
Focus on producing higher volumes of stock & sell them cheap
Always set out to win, at the expense of all others
Favor the values of the customer over organization
16
What is the acronym used to remember the 8 Deadly Wastes?
TIMYOODS
TINWOODS
TIMWOODS
TIMWOADS
17
Which of the following is NOT one of the 8 Deadly Wastes?
Motion Waste
Inventory excess
Inventiveness
Waiting
18
Our process has a system downtime, some changes in the system settings is needed to fix it.
Just Do It
Seek expert Advice
Six Sigma
Lean
19
Fixing a problem eliminates the symptoms, not necessarily the root cause?
False
True
20
What should be the main characteristic of a process to achieve a six sigma?
A process should not contain more than 5.5 defects
None of the above
A product should possess all the best quality measures
A process should not produce more than 3.4 DPMO
21
What is Lean Six Sigma DMAIC?
It is the quality initiative of Lean Six Sigma
It is a measuring tool in Lean Six Sigma
It is a procedure of starting up with the Sigma belt
It is applied discrete data process
22
Average companies perform at which sigma level
4σ
2σ
5σ
3σ
23
What do you understand about COPQ?
Cost of producing quality
Cost Of Poor Quality
Cost Of Preparing Quality
Cost Of Processing Quality
24
In "Lean" terms, what is the best description of Waste?
Any step that is not required to complete a process
Waste is something you put in the rubbish bin
A part of a Process and always inevitable
Usage of any resource which doesn’t add value to customer
25
Applying Lean methodology is intended to minimize variation in the output of a process.
True
False
26
Which is a Value Adding Activity?
An activity the customer doesn't want to pay for
An action taken to correct a defect or error in the process
Prevents changes to a product or service
Change in product that the customer is willing to pay for
27
A process will have achieved a performance level of Six Sigma if it has -- DPMO
2.333369
3.4
4.3
3.999996
28
Which of the following is NOT an objective of the Analyze Phase?
To understand how inspections result in rework
To identify bottlenecks in a process
To understand the kinds of opportunities for improvements
To implement the best solution for the process
29
The person who manages a process from end-to-end & coordinates the tasks associated with it
Champion
Process Owner
Department Manager
Process Lead
30
Has knowledge on statistical concepts. Leads small projects & participates on a BB project.
Green Belt
Yellow Belt
Champion
Black Belt
31
Through_______ projects yields the best results in affecting an improvement.
Team effort
Communication
Hard effort
5S adaptation
32
Lean Principles defines _____areas of waste to identify and minimize their impact on process.
Six
Seven
Nine
Eight
33
What should the process baseline be compared to in order to best assess the problem?
Last month’s performance
A competitor’s performance
None of the above
The customer’s expectations
34
We need to create a training plan, take other necessary actions to fix the problem.
Seek expert Advice
Six Sigma
Just Do It
Lean
35
…. is a document that provides a framework and objective for an improvement project.
Project Charter
Problem Statement
Business Case
Goal Statement
36
Arrange the LSS roles in the right sequence in terms of "increasing levels of competency"
MBB, BB, GB, BB
YB, GB, BB, MBB
BB, MBB, GB, YB
GB, YB, BB, MBB
37
Which of the following are characteristics of the inputs to a process?
These are referred to as the x variables
A process output is a function of its inputs
All of the above
These are the "causes" that create the effect
38
Primary objective of the Analyze Phase is to find the problem ____________ affecting process.
Unclear source
Start date
Total impact
Root Cause
39
What is Lean Six Sigma?
A way to reduce the number of defects in a system
Tools and concepts to increase efficiency and effectiveness
All of the above
A method to reduce waste in a process
40
DMAIC stands for:
Decrease, Measure, Analyze, Improve, Center
Defects, Metrics, Analysis, Incentives, Categories
Define, Minimize, Analyze, Increase & Control
Define, Measure, Analyze, Improve & Control
