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A Review of PUB10001
A Review of PUB10001
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Questions
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Answers
1
Marston’s RACE, Hendrix’s ROPE and Cutlip and Center & Broom’s four-step process are ________
PR evaluation processes
PR theories
PR practice approaches
PR planning processes
2
Before the PR campaign, you are assigned to lead the formative research. Which sources of infor. should you consider?
None of the above is correct
Theses & dissertations
Standards & specifications
Media reports, academic journals & competitor profiles
3
When will it be the Online Test of Unit PUB10001?
10:00 AM, Wednesday, July 31, 2024
7:00 AM, Tuesday, July 30, 2024
7:00 AM, Monday, July 29, 2024
10:00 AM, Wednesday, July 31, 2024
4
_____________ involves sending out alerts, briefing a spokesperson, preparing questions and answers.
Media kits
Online news room
Seminars
News conference
5
The term ‘public relations’ reportedly first appeared in the US Yearbook of Railway Literature in ___________.
1914
1897
the early 1920s
1900
6
"The ______________ is the very essence of the democratic process, the freedom to persuade and suggest" (Bernays, 1947).
code of conduct
engineering of consent
code of ethics
PR principles
7
Excellence theory was built on Grunig and Hunt’s 1984 ‘_________________________’ approach.
Four Ideas
Four Systems
Four Ways
Four Models
8
News media prioritise what news is ‘important’ is used to describe which theory below:
Social exchange theory
System theory
Agenda-setting theory
Elaboration likelihood theory
9
An organisation open to external comment and responsive regarding communication and policy adaptation is termed an_____.
open-minded system
operative system
organised system
open system
10
In your pitch meeting with 3CE for their next wave of expansion in Vietnam, factors that affect choosing influencers are
All of the above
Engagement level of active and engaging followers with the influencer
Relevance between influencer profile and 3CE's organisational identity
Quality of content on their channels and 3CE
11
Your client is an IT-based start-up. What are the organisation's internal factors you think you should consider?
None of the above is correct
Lack of budget for social media resources & capabilities
Strong IT industry profile
Both of the above is correct
12
Kant’s _____________ approach views an action as (morally) right or wrong, regardless of the consequences/circumstances
deontological
ethical
moral
teleological
13
Which country draws on the ideology of Pancasila-shared values & a sense of national identity rather than individualism?
Indonesia
India
China
Vietnam
14
Mismanagement, product defects, workplace safety and labour disputes are examples for
penalties
fines
sudden crises
smouldering crises
15
The GIF below represents for
PEPSI's identity
PEPSI's visual identity
PEPSI's reputation
PEPSI's organisational identity
16
The foundation of Ivy Ledbetter Lee’s approach can be seen in his ________________.
Declaration of Principles
campaigns
Torches of Freedom campaign
two way asymmetric model of PR
17
Traditional media include newspapers, radio, television, magazines and newsletters.
True
False
18
______ was one of the earliest PR executives to argue for the role of acting acting as an ethical counsel to management.
Jürgen Habermas
John W. Hill
David M. Dozier
James E. Grunig
19
ROPE stands for _______________________.
Research, Operation, Power, Enrichment
Reflection, Organisation, Participation, Examination
Research, Objectives, Program, Evaluation
Research, Obtimization, Perception, Engagement
20
Boundary spanning is interacting with/ building relationships with people inside & outside your group or organisation.
False
True
21
According to the Elaboration Likelihood theory, the most effective way to communicate a message is to send the same ____
message via a wide range of media channesl to the target audience.
message to various audiences in different ways via social media channels.
key message to the active publics in in different ways via different media.
message to different audiences in different ways via different media.
22
Terrorist attacks, fire, natural disasters, workplace violence, and technology disruption are examples for
smouldering crises
unknown crises
unexpected crises
sudden crises
23
You are a consultant for a local NGO acting for children's and women's rights. What are the external factors of the NGO?
Increasing the awareness of the public about human rights
Widespread volunteer network
Reliance on donations
Lack of human resources within the organisation
24
Situational theory is based around the concept of "________________".
target audience
organisations
social media platforms
publics
25
What was the period of the PR of Expansion in the US?
Period 1865 - 1906
Period 1800 - 1865
Period 1906 - 1923
Period 1600 - 1800
26
Copyright does not protect ________
Written materials
Music works
Databases
Ideas, styles
27
Corporate/ Organisational image is the sum of how publics view a company/ organisation.
False
True
28
Which theory can be considered to test campaign messages on a sample public before general release?
Social exchange theory
Co-orientation theory
Framing theory
PR theory
29
Guanxi refers to having personal trust & relationship with s/o, & can involve moral obligations and exchanging favours.
True
False
30
The evaluative research is conducted during & after your PR campaign while _________ is carried out before the campaign.
Formative research
Experimental research
Qualitative research
Quantitative research
31
By the following summer, your PR department is requested to host networking events suitable for employees and customers.
Communication management
Relationship building
Boundary spanning
External networking
32
Your boss asked you to gather information about employees' opinions about the Top 5 critical issues of the organisation.
Boundary scanning
Internal communication management
Research
Issue management
33
According to Situational Theory, four types of publics are non-publics, latent publics, aware publics and __________.
activists
achievers
active publics
adaptive publics
34
Aristotle’s teleological approach/_______ views an action as right or wrong depending on the consequences/circumstances.
utilitarianism
none of the above
holism
moralism
35
One of the main tasks of the internal/in-house practitioner is to help the organisation/client.
True
False
36
Different theories will have application across different public relations contexts and situations.
False
True
37
PR is a(n) ________ that builds mutually beneficial relationships between organizations and their publics (PRSA, 2012).
information exchange process
information sharing process
two-way communication process
strategic communication process
38
Comprehensive reputation management is a long-term strategy for _____________ an organisation's reputation as an asset.
measuring, managing & monitoring
auditing, controlling & reporting
measuring, auditing & evaluating
measuring, managing & auditing
39
A timeline tool can be used in the PR program (PR planning process) is ____________.
Microsoft Excel
Microsoft PowerPoint
Gantt chart
Google Docs
40
Who were the key figures during the period 1906 - 1923 of PR in the US?
Ivy Ledbetter Lee & P T Barnum
Edward Bernays & Ivy Ledbetter Lee
Edward Bernays & P T Barnum
P T Barnum & Asher Joel