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ProActive Selling
ProActive Selling
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Study guide for ProActive Selling glossary terms
Flashcards
57 cards
F
Practice quiz
P
Host live
L
Questions
57
Answers
1
BTL decision makers are typically end users and managers
False
True
2
Quantified Problem is the quantification of the ____ reason to change
ATL
All of the above
BTL
Cost
3
The Lucidchart Resource Center provides hands-on training and an exclusive scoop on product updates
False
True
4
The Implementation Path is required in stage 4
False
True
5
The "S" in C.A.U.S.E. stands for
Standardization
Setting the stage
Seat count
Sauce
6
In a "Demo to Validate" we demo a few specific features
True
False
7
Quantified Cause is the quantification of the ____ reason to change
Cost
BTL
All of the above
ATL
8
Speaking to past results, present situations, and future outcomes
Trains
Status Update
Next/Next
Time Traveling
9
The correct way to request professional services
SE Request button on the account
Email
[email protected]
Submit a ticket through the bit.ly link
Slack #profserv
10
A filing made by public companies to report their performance.
Quarterly Earnings Report
SEC Report
10-K
GAP Chart
11
Includes on-boarding, training, integrations, etc.
I - Template
I - Plan
I - Date
Implementation Path
12
An email sent to an ATL executive to keep them "in the know" about BTL conversations
Time Traveling
Status Update
Trains
Next/Next
13
The "A" in C.A.U.S.E. stands for
Authority
All of the above
Authenticity
Auto diagrams
14
Quantified Solution is the quantification of the _____
BTL
ATL
Cost
All of the above
15
Next/Next refers only to the immediate next steps following a prospect meeting
False
True
16
Homework for both you and the customer between meetings
I - Plan
I - Date
GAP Chart
Give & Gets
17
The real reason the customer is willing to change
Purple Cow
Iguana
Dragon
All of the above
18
To request SE help
Email Tyler Green directly
Use the "SE Request" button on the account page in SFDC
Slack the #SE team
All of the above
19
The "E" in C.A.U.S.E. stands for
Event-based marketing
Extra
Scheduled next event
EMEA
20
In a "Demo to Educate" we show the prospect why Lucidchart satisfies customer needs
False
True
21
The Sales Stages focus on the seller's needs
True
False
22
BTL buyers think about the present "time zone"
False
True
23
Request Security Review info through the #security Slack channel
False
True
24
In a "Demo to Educate" we provide testimonials and proof of concepts
False
True
25
All three "time zones" have importance to the ATL (Past, Present, Future)
False
True
26
In a "Demo to Validate" we provide testimonials and proof of concepts
True
False
27
These represent the "Buying Cycle"
5 Stages
Seller Stages
Buyer Stages
Sales Stages
28
The team that can approve opportunities and deal structure
Deal Desk
All of the above
Sales Ops
Legal
29
A Dragon is a significant pain point driving the business case
False
True
30
Opportunity to ask executives for help on a large deal
External Deal Review
Internal Deal Review
Business Review
Executive Overview
31
The "U" in C.A.U.S.E. stands for
Useless
Usability
Use case
User needs
32
ATL
Middle of the Line
On the Line
Below the Line
Above the Line
33
ATL decision makers are typically managers and end users
False
True
34
Demo to educate is for BTL only
False
True
35
A commitment pattern used to help create buy-in on gives and gets
Implementation Path
Demo to Validate
Sales Stages
M2O/T
36
A Lucidchart account map is required exit criteria in stage
1
3
2
4
37
The date the customer starts implementing Lucidchart
I - Plan
Implementation Path
I - Template
I - Date
38
Problem, Cause, Solution
Quarter 3 (Q3)
Quantified 3 (Q3)
Qualified 3 (Q3)
Quantum 3 (Q3)
39
CAUSE is
An acronym required for setters
The "why"
Critical discovery information
All of the above
40
This tool allows you to browse Lucidchart use-cases, ready-made templates, and integration options
Lucidchart Resource Center
Lucidchart Connect
Verbal Case Study Library
Lucidchart Deal Desk
41
Tool for quantifying the customer's problems and your value
GIVE/GET chart
GANT chart
GAP chart
Group chart
42
The "C" in C.A.U.S.E. stands for
Caution
Compelling event
Cause
Captivate
43
The Internal Deal Review is for executives to review closed deals
False
True
44
Mutually agreed-upon series of steps or activities
Implementation Path
I - Plan
I - Date
I - Template
45
Where you can find marketing resources such as case studies and internal messaging guides
Confluence
#marketingresources in Slack
Salesforce
Lucidchart Resource Center
46
To access account maps, login to your Lucidchart account and search by company name
False
True
47
BTL
Below the Line
Middle of the road
In-between the Lines
Above the Line
48
Visual representation of the decision making process within an organization
Implementation Path
GAP Chart
M2O/T
Lucidchart account map
49
Stories that build credibility through the buying process
Status Updates
Marketing Confluence Page
Verbal Case Study Library
Next/Next
50
For
legal
questions, you should
Slack #legalteam
Email Cara Frisbie directly
Email
[email protected]
Slack #legalquestions
51
Custom work executed by Lucidchart product teams, SE's, or engineering teams for the customer
Professional Services
SE Requests
Implementation Path
Implementation Plan
52
The I-Date is NOT the close date
True
False
53
The SE team specializes in discovering and demoing strategic uses of the product for customers
False
True
54
These include O365, Confluence, Salesforce, AWS, etc.
Integrations
Competitors
Resellers
Internal Platforms
55
A Pre-conditioning Email outlines "gives and gets" after a customer meeting in preparation for the next
False
True
56
A comprehensive report filed by a publicly traded company, required by the SEC
GAP Chart
SEC Report
10-K
Quarterly Earnings Report
57
ATL initiatives based on opportunities or challenges
Next/Next
Status Update
Time Traveling
Trains