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BUS 100 test 3 review Flashcards | StudBud
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BUS 100 test 3 review
BUS 100 test 3 review
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StudBud Administration
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40 plays
A #business review covering #marketing and #management.
Flashcards
51 cards
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Questions
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Answers
1
_____ managers assume that employees dislike work and are motivated by threats and money.
Theory Y
Theory X
Theory A
Theory Z
2
Which of the following strategies best supports an increased market share objective?
Penetration pricing
Skimming pricing
High-low pricing
Prestige pricing
3
Strarbucks transforms coffee beans, water, and milk into lattes to provide _____ utility.
Possession
Place
Time
Form
4
_____ means figuring out where managers or owners want the business to go and how to get there.
Controlling
Planning
Organizing
Leading
5
This video shows a film used for
Job enrichment
Time and motion study
The Hawthorne effect
Maslow's hierarchy
6
Marketing intermediaries that sell directly to final consumers:
Wholesalers
Retailers
Distributors
Brokers
7
Distribution of _____ products is highly selective and promoted to a highly targeted audience.
Unsought
Shopping
Specialty
Convenience
8
A group of products that are closely related to each other:
Product line
Product mix
Product category
Price point
9
Douglas McGregor suggests that managers should adopt a Theory Y view if they want to
Make sure that workers fulfill their physiological needs
Improve their strategic planning skills
Deal with workers who lack maturity and motivation
capitalize on the imagination and intelligence of workers
10
This diagram represents
Quarterly sales figures
Time series graph
The product life cycle
Profit and loss statement
11
_____ managers believe intellectual capacity is underused and that workers seek responsibility.
Theory Y
Theory A
Theory Z
Theory X
12
Planning and coordinating the flow of goods from the raw materials to the final consumers:
Wheel of retailing
Tactical shipment coordination
Product staging
Supply chain management
13
_____ pricing aims to achieve long-term profitability by sustaining a high sales volume.
Skimming
Marginal cost
Loss-leader
Everyday-low
14
_____ describes how people act when buying goods and services for personal consumption.
Utility maximization
Target marketing
Segmentation
Consumer behavior
15
Primary data are _____ to gather than secondary data.
less costly and less difficult
less costly but more difficult
costlier but less difficult
costlier and more difficult
16
A theoretical model that includes the stages of introduction, growth, maturity, and decline.
Product diffusion cycle
Product adoption cycle
Product life cycle
Product sustainability cycle
17
A manager who measures organizational performance and makes adjustments as needed is
Planning
Controlling
Organizing
Leading
18
A pizza place and a luxury beauty salon that sells beauty products have what in common?
Their products are a mix of goods and services.
They offer pure goods.
They provide pure services.
Their products are examples of convenience products.
19
Achievement of goals of an organization through planning, organizing, leading, and controlling.
Accounting
Leadership
Motivation
Management
20
A restaurant that is open 24/7 provides _____ utility.
Possession
Time
Place
Form
21
A producer's distribution strategy of selling to final consumers.
Exclusive distribution
Multichannel retailing
Supply Chain Management
Direct channel
22
The relationship between perceived benefits and perceived costs of a good or service:
Utility
Positioning
Prestige pricing
Value
23
Having a big-picture view of the firm and how it fits into the competitive environment.
Conceptual skills
Technical
Human
Leadership skills
24
_____ satisfies customer needs by providing the right products in the right location.
Place utility
Form utility
Contingency planning
Value stream mapping
25
The goal behind a skimming pricing strategy is to
Give up high volume to get high margins on fewer sales
Differentiate the firm’s products from its competitors’
Sustain long-term profits and high volume
Keep manufacturing costs at a minimum
26
Demographic segmentation divides the market by:
How people behave toward certain products
People’s attitudes and lifestyles
Where consumers live
Measurable population characteristics
27
_____ utility provides customer satisfaction by converting inputs into finished products.
Possession
Time
Form
Place
28
Johanna's feeling that she made an awful mistake in terms of paying too much for a new car is
Groupthink
Conspicuous consumption
Cognitive dissonance
Consumer behavior
29
_____ distribution is the actual movement of products along a channel of distribution.
Exclusive
Physical
Selective
Intensive
30
Expensive products that are aimed at highly targeted consumers:
Unsought products
Specialty products
Convenience products
Business goods
31
The customer group upon which a business focuses its marketing efforts:
Marketing mix
Demographic segment
Target market
Market share
32
The percentage of the total market for a product that is controlled by a company:
Volatility
Market power
Market share
Market volume
33
Decisions about advertising, publicity, and product placement are all part of a firm’s
Promotion strategy
Distribution strategy
Demographic strategy
Product strategy
34
A chain of hotels located near major highway off-ramps is an example of _____ utility.
Possession
Time
Place
Form
35
The _____ stage of the product life cycle usually has falling sales & profits.
Growth
Introduction
Maturity
Decline
36
The study and management of exchange relationships:
Marketing
Distribution
Supply chain management
Promotion
37
_____ are businesses that help move products more efficiently from factories to consumers.
Merchant wholesalers
Channel intermediaries
Brokers
Online retailers
38
The paid integration of branded products in movies and on television:
Celebrity endorsement
Product placement
Product extension
Brand equity
39
Directing and motivating individuals to achieve organizational goals:
Leading
Controlling
Organizing
Planning
40
Rolls Royce Motor Cars sells expensive luxury cars. What is the company’s pricing strategy?
Penetration
Loss-leader
Prestige
Skimming
41
_____is paid, nonpersonal communication designed to influence a target audience.
Publicity
Direct selling
Public relations
Advertising
42
_____ describes how perceptions of fairness affect worker motivation.
Theory X
Expectancy theory
Equity theory
Hierarchy of needs theory
43
_____ aims to price a handful of items temporarily below cost to drive in-store traffic.
Loss-leader pricing
Everyday-low pricing
Penetration pricing
High/low pricing
44
Determination the number of units a firm must sell at a specific price to cover all costs.
Ratio analysis
Fixed-cost pricing
Breakeven analysis
Incremental analysis
45
_____ uses price to send a message about the high quality and exclusivity of a product.
Prestige pricing
Loss-leader pricing
Penetration pricing
Odd pricing
46
A firm’s distribution strategy is concerned with two key elements:
Facility location and geographic segmentation
Pricing strategy and credit standards
Distribution channels and physical distribution
Shipping and warehousing
47
The value of a brand—the extra money that people will spend to buy that brand—is brand _____.
Equity
Experience
Awareness
Extension
48
_____ involves determining a structure for both individual jobs and the overall organization.
Controlling
Planning
Leading
Organizing
49
Walmart achievea long-term profitability through volume sales with a _____ pricing strategy.
Prestige
Everyday-low
High/low
Loss-leader
50
What do gasoline for cars, ground beef for a cookout, and scarves have in common?
They are intangible products.
They are consumer goods.
They are business goods.
They are intermediate goods.
51
_____ is a positive difference between revenue and costs.
Cash flow
Profitability
Elasticity
Volume