Why is listening considered an important part of the communication process

To ensure the message is received and understood

What is the purpose of the Framework for Information Literacy for Higher Education?

help students understand how info is created, organized, disseminated

What are some nonverbal behaviors associated with a passive communication style?

Looking down or the side, not making eye contact, slouching, speaking low

What is the main difference between speaking and effective communication

speaking is easy while effective requires effort

Why is effective communication described as hard work in the content?

Because it involves trying out concepts and strategies

What are the four moves of the SIFT technique for evaluating information on the Internet?

Stop, Investigate the source, Find better coverage, Trace original context

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MOD 5+6

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Interpersonal Skills and information Literacy

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Questions 19

Answers

1
What is the Research Skills Mini Course (RSMC) designed to teach?
Automotive repair skills
Information literacy skills
Social media marketing strategies
Cooking techniques
2
What is not a way to manage conflict
Dissuction
Avoidance
Accommodations
Compromising
3
What qualifications do many of the tutors at FSCJ have?
Certifications in 3D printing
No qualifications
High school diplomas
Advanced degrees
4
How can someone typically show defensiveness during a conversation according to the text?
Crossing arms and leaning away
Maintaining eye contact
Nodding and smiling
Taking notes
5
Why is listening considered an important part of the communication process
To ensure the message is received and understood
to ignore the speaker
to show dominance
To interrupt the speaker
6
Which statement is a positive example of how using aggressive communication can be effective at times?
You do it this way or you might as well leave
Get out the building...Fire!
I am responsible for the 50% increase in my teams profit margin
I want to spend all of our marital tax rebate on my fishing trip
7
What is an example of external noise that can distract from the speaker's message?
Thinking about what to say next
Your own emotional state
Being physically ill
Loud music in the environment
8
What is the purpose of the Framework for Information Literacy for Higher Education?
To teach students about 3D printing techniques
To teach students about 3D printing techniques
To promote physical fitness among students
help students understand how info is created, organized, disseminated
9
What are some nonverbal behaviors associated with a passive communication style?
Looking down or the side, not making eye contact, slouching, speaking low
Laughing uncontrollably, jumping up and down, clapping hands, pacing around
Maintaining eye contact, speaking clearly, using hand gestures
Avoiding the conversation, speaking loudly, pointing fingers, crossing arms
10
Which of the three styles of communication does "I don’t care. I will do what ever you feel like doing" fall into?
passive
All of the above
Assertive
agressive
11
What happens if the message in communication is not received and understood?
communication stops
Speaker becomes louder
The message becomes clearer
communication continues smoothly
12
What is the main difference between speaking and effective communication
speaking is easy while effective requires effort
Effective communication is unnecessary
Speaking is difficult, while effective communication is easy
Speaking & effective communication is the same
13
Why is effective communication described as hard work in the content?
Because it is unnecessary
Because it is effortless
Because it involves trying out concepts and strategies
Because it requires no effort
14
Which is not a barrier to active listening?
Distractions
The speaker
Making Assumptions
Attentive
15
What are the four moves of the SIFT technique for evaluating information on the Internet?
Speed up, Believe everything, Stick to one source, Disregard context
Pause, Accept the info, Share without verification, Ignore the source
Stop, Investigate the source, Find better coverage, Trace original context
Skip, Avoid research, Trust all sources, Dismiss original context
16
What type of course is the Research Skills Mini Course (RSMC)?
Free, non-credit course
Online cooking course
Expensive, for-credit course
Fitness boot camp
17
What may happen if inappropriate methods are used to communicate with professors or supervisors?
No impact on communication
Improved relationships
Misunderstanding
Better understanding
18
What is not a positive team member behavior?
Asking questions
Clarifying
Compromising
Interrupting
19
What is one of the styles verbal communication can fall into according to the content?
Passive, agressive, assertive
Assertive, shy, or aggressive
Passive, shy, or assertive
Aggressive, passive, shy

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