Is there a business case for EQ?

Yes, EQ training can raise manufacturing productivity, Yes, Consultants with high EQ will outperform, Yes, Salesmen with higher EQ will outsell the others

Yes, anger can sometimes protect our interest, Yes, fear can help us to avoid danger.

Which is of the following is true of Emotional Intelligence (EQ)

EQ = the ability to perceive, understand & regulate emotions, A person with high EQ can usually read the mood of others

Joseph & Newman's (three-branch) Cascading Model of EQ says that:

Emotional understanding depends on emotional perception

Emotion Understanding is concerned with:

Knowing that emotions influence attitudes and behaviours, Knowing what triggers specific emotions, Knowing that emotions can be useful. (it has function)

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We Heart Contemporary Mgt #08

11 termsStudBud Administration43 plays

Contemporary Management Quiz, intended to let students relate to Contemporary Management Issues and Challenges in a Fun Way! #Contemporary #Management #EQ

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Questions 11

Answers

1
In body language terms, Folded arms are a sign of:
rudeness
curiosity
defensiveness
depression
2
Is there a business case for EQ?
Yes, EQ training can raise manufacturing productivity
No, only IQ matters
Yes, Consultants with high EQ will outperform
Yes, Salesmen with higher EQ will outsell the others
3
Are emotions useful?
Yes, excitement is cool
All of the Above
Yes, anger can sometimes protect our interest
Yes, fear can help us to avoid danger.
4
If I speak in a monotone, I am
bored
All of the Above
likely to bore you
a robot
5
Which is true about Cognitive Reappraisal?
Like Emotion Suppression, less negative emotion is expressed
Unlike Emotion Suppression, you don't bottle up yr feelings
All of the Above
It involves changing the way we perceive things
6
Which is of the following is true of Emotional Intelligence (EQ)
A person with high EQ will surely succeed in his career
EQ = the ability to perceive, understand & regulate emotions
A person with high EQ can usually read the mood of others
EQ refers to an individual's intellectual abilities.
7
Joseph & Newman's (three-branch) Cascading Model of EQ says that:
The ability to regulate emotions is a rare gift
Emotional regulation depends on job performance
Emotional understanding depends on emotional perception
EQ predicts performance for all types of jobs
8
Which is true about Emotion Regulation?
Emotion suppression is the most common form
All of the Above
Customer service jobs require positive response to clients
Express. Suppress. or Cognitively Reappraise.. YOU CHOOSE!
9
Which of the following is true of Emotion Perception?
All of the Above
Individuals good at this can tell real emotions from fake
It is the first step in Joseph & Newman's Cascading Model
Individuals good at this can tell what emotions others feel
10
From Daniel Goleman's 1998 HBR article, leadership success is due to which differentiator?
All of the above
EQ or Emotional Intelligence
CQ or Cultural Intelligence
IQ (or cognitive ability)
11
Emotion Understanding is concerned with:
Knowing that emotions influence attitudes and behaviours
Knowing what triggers specific emotions
Knowing that emotions can be useful. (it has function)
How to explain to the lecturer: "the dog ate my homework"

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