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TVision | Test Your Knowledge Flashcards | StudBud
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TVision | Test Your Knowledge
TVision | Test Your Knowledge
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Activity #1 of the TVision Launch Party.
Flashcards
14 cards
F
Practice quiz
P
Host live
L
Questions
14
Answers
1
How much does it cost add additional TV's to my subscription?
$10 per additional Lie-box, up to 8
$5 per additional Lie-box, up to 8
$5 per additional Lie-box, up to 10
$8 per additional Lie-box, up to 10
2
True or False. Customers can purchase Pay-Per-View (PPV) content with TVision?
False
True
3
What system is used to create customer accounts and tech appointments?
Salesforce
Maestro
Tapestry
Watson
4
What does 4K TV mean?
It is the same as 1080p
UHD, UltraHD
It is the same as 720p
4,000
5
What is so special about the TVision DVR?
It is the same as our competitors
You can record 9 shows at the same time
2TB of storage
1 TB of storage & can record up to 8 shows simultaneously
6
How many channels are available in the TVision Home package?
100-125 with TVision Home package
100 channels with TVision Home package
150+ Channels with TVision Home package
50 channels with TVision Home package
7
What should you never purchase or show on the in-store TVision demo?
Premium Channels like HBO, Sports Channels, etc.
"R" rated content
PPV
All
8
What do we mean when we use the term "Transparent Billing"?
Taxes and fee included
No bills at all!
Billing is emailed versus mailed
Simple billing including all fees yo your subscription
9
What are NOT requirements for a self-install?
TV has to be on the first floor
Router within 6 ft of main TV
no more than 20 ft between Set-Top Box & Lite Boxes
10
What additional products are
NOT
integrated into TVision?
Nest
They are ALL included!
Google Home mini
Amazon Alexa
11
What does Over-the-Top mean?
Delivered via open internet; stream the content on devices
No idea!
Similar to HBO, Starz, etc.
Channel that is included in TVision
12
What is NOT required of customers when signing up for TVision Service?
High speed broadband w/ one approved ISP in their area
Must be a T-Mobile customer for more than 1 year
Valid debit or credit card
Customer is in a serviceable area
13
What question should you ask to see if TVision is a right fit for your customer?
All
Are you in a cable/internet bundle?
How would you describe your internet package?
What TV services do you use at home?
14
What is the difference between HD & SD?
SD= 720p; HD is 1080p
Better sound quality with HD
SD = 480P, HD= 720P and 1080p