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Unit 6 Review
Unit 6 Review
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1
A non-pressure strategy that unions and management can use to reach agreement is
arbitration.
a corporate campaign.
an injunction.
a shift in production
2
Which of the following aspects of personal appearance would likely have the most positive effect in the workplace:
Body piercings
Visible tattoos
Excessively baggy clothes
Tailored clothing
3
Which options is an example of an employee compromising with an employer in terms of personal appearance on the job:
Wearing a uniform
Covering visible tattoos
Grooming hair
Wearing shoes
4
Authoritarian managers prefer to exercise __________ control over employees.
only moderate
very little
absolutely no
high degree of
5
Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working.
Having a good attitude
Carrying your own weight
Getting to know others on your work team
Being cooperative
6
An advantage to companies of unionization is
more fringe benefits.
union assistance in decision making.
assistance in recruitment.
promotion based on seniority.
7
Workers in your company have decided to join a union. As a member of management, which form of union representation will
Union Shop
Agency Shop
Open Shop
Closed Shop
8
Which of the following labor issues is most affected by the use of technology:
Benefits
wages
Union security
Job security
9
Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relat
Getting to know others on your work team
Having a good attitude
Carrying your own weight
Being cooperative
10
Actors and athletes belong to what types of unions?
Craft unions
Professional unions
Industrial unions
Trade unions
11
The United Association of Plumbers and Pipefitters is an example of a(n)
industrial union.
union federation
craft/trade union.
professional union.
12
Which of the following terms refers to the physical image that you present to others based on how you look & wear:
Self-esteem
Self-concept
Personality
Personal appearance
13
All night-shift workers at a hotel have reported for work, but they are refusing to do their assigned jobs. What kind
Sit-down strike
Lockout
Injunction
Sympathetic strike
14
Unions that do not belong to a federation are known as __________ unions.
independent
international
industrial
local
15
A characteristic of authoritarian managers is that they
make all significant decisions.
tend to share authority.
ask employees for feedback.
provide only general guidance.
16
Being patient with coworkers is an example of what type of behavior that builds positive working relationships?
Carry your own weight
Getting to know others on your work team
Demonstrating courtesy and respect
Having a good attitude
17
Local 476 of the UAW walked off the job in support of Local 477 of the UAW, which wasstriking. This is known as a ___
wildcat
sit-down
sympathetic
jurisdictional
18
Any two (or more) things are interdependent if they __________ each other.
rely upon
know about
ignore
conflict with
19
The kind of management that is usually appropriate in creative work environments is
authoritarian.
laissez-faire.
democratic.
participatory.
20
Customers frequently form an opinion of a business based on their impression of its
inventory methods
profit margins
employees.
creditors.
21
What is the primary responsibility of a national union?
To provide financial support for political candidates who favor labor
To elect local leaders who are involved in contract negotiations
To assist in contract negotiations for all its local unions
To encourage picketing and boycotting at the local level
22
Which of the following types of legal union representation is preferred by unions in states without right-to-work laws:
Open Shop
Agency Shop
Union Shop
Closed Shop
23
Which of the following is a benefit of effective human relations at work:
More downtime
Increased wages
Low productivity
Increased cooperation
24
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Demonstrating courtesy and respect
Having a good attitude
Getting to know others on your work team
Being cooperative
25
During job interviews, employers may use personal appearance to gauge an applicant’s potential
hobbies
job performance.
sense of humor.
credit rating.
26
If you’re worried that something is inappropriate,
it’s okay if others look the same.
make changes only if your boss notices.
don’t worry about it.
it probably is.
27
A disadvantage to workers of having a union represent them is that they
must abide by safety rules.
are promoted based on seniority.
pay supplemental unemployment benefits.
have to pay union dues.
28
Why is appropriate dress important to your success on the job?
It lets you make a statement about your independence and individuality.
It ensures that you will get a promotion.
It sends a positive message about your personality and values.
It shows off your personal fashion preferences.
29
Being tactful is an example of what type of behavior that builds positive working relationships?
Carrying your own weight
Getting to know others on your work team
Demonstrating courtesy and respect
Being cooperative
30
If you like to feel as though you are an important member of the team, you will probably work best under a(n) __________
democratic
authoritarian
hands off
laissez-faire
31
A union federation consists of several national unions of different kinds.
False
True
32
Union members join up at what level of a union?
Federation
Local
National
International
33
workers must remove jewelry while working with dangerous equipment This is an example of a dress code that is influenced
the nature of the job.
personal preferences.
business-image considerations
business-casual policies
34
When there are frequent personality conflicts in a work group, the result is usually that it
interferes with the group’s output.
brings the work effort to a standstill.
adds to the group’s effectiveness.
makes the group more compatible.
35
A disadvantage to companies of unionization is that
the labor contract is insecure.
the cost of union dues can be expensive.
job promotions are based on seniority rather than ability.
the union discourages recruitment.
36
The two major areas that determine your personal appearance are
your personality and persona.
your physical body and your dress
your self-concept and self-esteem
your income and hygiene.
37
When evaluating the status of clothing, you should make sure that
slacks and shirts are snug tight
hair is clean and neatly styled.
the garments are clean and wrinkle-free.
undergarments are showing.
38
Like any product that is effectively marketed, your personal appearance is
not as critical as what’s on the inside.
the “brand” that will help you sell yourself to others.
likely to require a lot of money for you to be successful.
of little value or importance to your overall success.
39
When building a work wardrobe, employees can save money by purchasing
a designer suit that fits well and feels comfortable
expensive accessories such as shoes, ties, and handbags
a few well-made individual items that go with a variety of other pieces
clothing that is monochromatic and constructed with straight silhouettes.
40
Union and management officials are meeting next week to determine the terms and conditions that will be provided to
corporate campaigning.
striking.
collective bargaining.
picketing.
41
What aspect of collective bargaining signals the successful end of negotiations?
A mediator has clarified the issues and offered suggestions to both sides.
Management and union leaders have completed their research on the issues.
Union leaders and management have met to present their demands.
Management and union leaders have reached a tentative agreement
42
In business, everyone works toward __________ goals.
unrealistic
individual
undefined
shared
43
Which of the following terms refers to the habits and practices you regularly perform to take care of your body:
Education
Meditation
Relaxation
Hygiene
44
The degree of unionization in the United States varies based on a business's
geographical location and level of union organization.
geographical location and use of pressure strategies.
type of industry and geographical location.
type of industry and use of pressure strategies.
45
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relations
Carrying your own weight
Getting to know others on your work team
Being cooperative
Having a good attitude
46
Interdependence is a(n) __________ life situation.
normal
unusal
negative
difficult
47
Which of the following personal grooming habits is optional:
Using deodorant
Brushing your teeth
Showering and bathing
Applying makeup
48
Employees will probably work well under laissez-faire management if they enjoy
close supervision.
making their own plans and decisions.
solving problems as a group.
sharing authority.
49
The primary reason that people lose or leave their jobs is that they have
poor job performance.
difficulty getting along with others.
difficulty understanding their jobs.
poor self-esteem.
50
Which of the following is a bad health habit that can have negative effects on your health and appearance:
Eating a varied diet
Getting insufficient exercise
Standing up straight
Using relaxation techniques
51
Your body language affects how you present yourself in terms of your nonverbal cues and the
manner in which you carry yourself
way you manage your clothing budget
ability to maintain a healthy weight.
level of productivity at work
52
When should a person select the appropriate outfit for a specific occasion?
Before showering and brushing teeth
Before developing a hygiene routine
After assessing the situation
After conducting a final check
53
A characteristic of democratic managers is that they generally
encourage creative ways of doing things.
rely solely upon their own judgment.
explain the reasons behind procedures.
give very specific orders and instructions.
54
Which of the following is an advantage to workers of having a union represent them:
Fair treatment of employees
Democratic votes on issues
Payment of wages during strikes
Payment of union dues
55
Which of the following is an accurate statement about sleep:
The amount of sleep people need varies from person to person
Everyone needs eight hours of sleep each night.
The amount of sleep you get does not affect your health
Going to bed early will ensure that you get enough sleep
56
Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Being cooperative
Carrying your own weight
Having a good attitude
Demonstrating courtesy and respect
57
Though employees who work for auto companies hold a variety of different jobs, they may all belong to the same union. __
trade
professional
craft
industrial
58
Members of Local 999 have refused to buy products made by their company. This is an example of
boycotting.
ratifying.
striking.
picketing.
59
The way in which supervisors guide the work of employees depends upon their
desire for success.
technical skills.
management style.
level of education
60
Which of the following is a habit-forming substance that many people may not consider harmful:
Cigarettes
Alcohol
Water
Coffee
61
Improving the way that you look usually benefits you personally because it
expresses your feelings.
raises your self-esteem.
impresses other people.
increases your skills.
62
A union worker who is just beginning in the occupation is referred to as a(n)
journeyman.
master.
apprentice.
assistant.