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Social Media Certification Review Flashcards | StudBud
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Social Media Certification Review
Social Media Certification Review
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1
___________________ is the statement or phrase that encourages audience response.
Customer support
Target audience
Promotion
Call to action
2
What does the acronym UGC stand for?
users get creative
use good content
upload great comments
user-generated content
3
Engaging in various strategies to help increase the level of overall engagement across your sm platforms is evidence of
social media analytics plan
platform reporting tool
social media audit
key performance indicator
4
What is the first step in creating a business strategy?
Organizing the schedule
Determining your objectives
Deciding on a theme
Creating content
5
In what year was the first YouTube video uploaded?
1985
2000
2005
1995
6
Which Social Media platform was born in 2003 originally created for Harvard students?
Instagram
Youtube
Snapchat
Facebook
7
According to Jay Baer, how should you respond to your online haters?
hate your haters
hug your haters
help your haters
hack your haters
8
Why can geo-targeting be a struggle for marketers and social media advertisers in the US?
tracking audience demographics is difficult
most Twitter accounts are located in the US
most Twitter accounts are located outside the US
Twitter doesn't allow advertisers online
9
How long did it take Instagram to reach 1 million users?
2 days
2 months
2 years
2 weeks
10
________________ is a marketing technique which involves promotion on various social media platforms.
Audit
Retargeting
Cross-promotion
Reach
11
_________ is a web-based technology that enables the development, deployment, and management of social media solutions.
Audit
Call to action
Platform
SEO
12
During the _____________ stage of a social media marketing strategy, engagement, and metrics need to be monitored.
planning
execution
preparation
evaluation
13
Which is NOT among the metrics presented as important to social media analytics?
audience size
conversions
audience growth
auditing timelines
14
___________________ is the identified groups of consumers most likely to purchase your product or service.
Target audience
Analytics
Call to action
Marketing mix
15
A good habit to get into is to post ___ % promotional content and ____ % non-promotional.
10/90
25/75
75/25
50/50
16
Marketing that focuses on attracting customers via company-created Internet content.
Promotion
Inbound marketing
Outbound marketing
Public relations
17
What once-popular peer-to-peer communication is Twitter similar to?
instant messaging
snail mail
video chat
email
18
________________________ is a regular examination of your business' social media activity.
Monetization
Reach
Social media audit
Retargeting
19
Which social media platform was the first data-deleting app?
Linkedin
Instagram
Facebook
Snapchat
20
____________________ is a business metric used to track and evaluate a company's success.
Return on investment
Search engine optimization
Reach
Key performance indicator
21
Communication between a brand an audience member through likes, comments, retweet, etc. is known as _____________.
customer advocacy
bouncing rate
interactions
retargeting
22
Which of the following is NOT an example of paid social media advertising?
A blog post targeted at Millenials
a sponsored Instagram photo from a popular clothing company
a promoted Facebook post from a business you follow
A Twitter trend promoted for a national event
23
_________________ is a distinctive name, design, logo, mark or combination of elements that create a company's identity.
Distribution
Message
Brand
Advertising
24
Which of the following is not a P in the Marketing Mix?
Promotion
Price
Politics
Product
25
Content created for Snapchat should be _____________, prepared, and presentable.
proper
planned
pretty
patronizing
26
________________ marketing is a method that is considered to be indirect. A brand sends a message to a larger audience.
Personalized
One-to-many
One-to-one
One-to-two
27
You'll want your video ad on YouTube to be between _____________ long.
10 and 15 seconds
60 and 70 seconds
none of the these
15 and 60 seconds
28
What is a custom audience?
an audience without demographics
an audience that Facebook creates for you
anyone that "likes" your business page
an audience you create based on your specifications
29
What does the acronym GCT stand for?
Goals, content, and targeting
Gifts, content, and testing
Goals, content, and testing
Goals, consistency, and targeting
30
How much does organic content cost?
10 percent of a campaign budget
it doesn't cost any money
$9.99 for each platform
each platform has a different price
31
What are the ranking factors of a successful YouTube channel?
number of subscribers and user interaction
watch time and video length
None of the choices
Both choices
32
________________ is content and/or interactions used to grow or engage with SM communities other than paid means.
Promotional content
Paid content
Reach
Organic content
33
According to SproutSocial, 46% of people unfollow brands that ___________________.
post too many promotional messages
post irrelevant content
are too quiet
don't reply to direct messages
34
In social media marketing analytics are often used to study historical data for all of the following, except __________.
project the effects of future decisions
research potential trends
Create social media promotional content
evaluate the performance of past decisions
35
Which of the following was presented in Stukent's textbook as a good way to hook your viewer?
showing a recognizable influencer or celebrity
using slow, lethargic music
making fun of your competitors
using puppies
36
What are the five different types of Instagram ads?
Meme, Video, Gif, Infographic, and Story
Photo, Video, Carousel, Story, and Slideshow
Giveaway, Story, Gif, Photo, and Video
Photo, Carousel, Meme, Slideshow, and Giveaway
37
The maximum amount of money you are willing to pay to generate 1,000 ad impressions is known as cost per __________.
conversion
click
action
mille
38
What was Snapchat's original name?
Ghosty
Picaboo
Real
Scary
39
___________________ is a performance indicator that measures the amount gained from an investment relative to its cost.
Return on investment
Monatization
Search engine optimization
Key performance indicator
40
Practice of increasing the quantity and quality of traffic to a website through organic search engine results is ...
Inbound marketing
Target segmentation
Call to action
Search engine optimization
41
What is communicated to and perceived by an audience? It can be verbal, written, or non-verbal.
Market
Product
Decisions
Message
42
Which of the following IS NOT a marketing goal?
Acquire new customers
Increase sales
Build customer awareness and loyalty
Be popular
43
In what year did Facebook go public?
2014
2016
2012
2010
44
Which of the following is the first step in conducting a social media auditing plan?
write down all of your social media accounts
check for brand consistency across all of your channels
analyze each social media profile
list out all of the important metrics you want to monitor.
45
___________________ measures how well customers are familiar with a brand, products, and services.
Statistics
Engagement
Brand awareness
Demographics
46
Which of the following is NOT an example of a raving fan?
Advocates who refer new business to you
Stands up for your brand against bullies
Criticizes your brand
Shares your content
47
The process of communicating a company's value to customers is called _________________.
Segmentation
Marketing
Call to action
Message
48
____________ marketing is a method that tailors marketing plans toward each customer based on their individual choices.
One-to-two
One-to-many
Mass
One-to-One
49
What was the first true social media network and when was it "born"?
MySpace/August 1, 2003
Facebook/February 2004
Twitter/March 21, 2006
Instagram/October 6, 2010
50
Immediate return on investment, exact targeting, and continual traction are all ________ of paid social media marketing.
features
benefits
elements
none of these
51
__________ are the framework for everything a business does, including marketing.
Values
Tactics
Results
Goals