stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
XH2.0 Training Quiz Flashcards | StudBud
Explore
/
XH2.0 Training Quiz
XH2.0 Training Quiz
16 terms
·
StudBud Administration
·
14 plays
Quiz on the new material of XH2.0
Flashcards
16 cards
F
Practice quiz
P
Host live
L
Questions
16
Answers
1
What is added to the service to bring Home Security to Home Security Plus
Equipment Warranty
24/7 CVR on 4 cameras for 7 days
Camera Storage
24/7 professional monitoring
2
What is checked during a risk assessment?
Credit Score
Medical History
Number of Dependents
Age of Home
3
How will the bill be payed if a customer disconnects their service?
All billed in a single payment
The charges are waived
Monthly plan continues until it is payed off
Their insurance pays for it
4
When is the security system monitoring your home?
Every other weekend
24/7
9-5 Weekdays
The Fourth of July
5
How can you pay for A La Carte additions?
One time charge
All of the Above
None of the Above
Add to the monthly EIP
6
With what service can you qualify for a multi-product discount?
None of these
Home Security Plus
Home Security
Both of these
7
What is the change in price from Home Security to Home Security Plus?
$10/mo
$25/mo
$20/mo
$15/mo
8
How many D/W sensors do you get in the Complete Home System?
8
10
5
3
9
What is NOT included in the Base Home System?
Motion Sensor
Keypad
Touchscreen
D/W Sensors
10
At what point can existing customers be automatically approved for EIP?
> 6 months without a non-pay event
> 6 months with a non-pay event
It is never automatic
< 6 months without a non-pay event
11
Who has the final say on whether a takeover is possible or not?
The tech ops manager
Jon Yang
The technician
The call center employee
12
What must be installed to allow Xfinity Home equipment to work with existing sensors?
Xfinity Home Touchscreen
Nothing, Xfinity Home can connect to them on its own
Panel Replacement Modules
An A.I.
13
Name some equipment that can be bought A La Carte
All of the Above
Outlet Controller
Thermostat
Smoke Detector
14
What will new customers have to pay to get Easy Enroll?
$100
$200
$25
$50
15
How can you arm your Xfinity Home Security System?
Xfinity Home app
All of the Above
Xfinity Home Touchpad
Xfinity Home Keypad
16
What is the equipment cost for the Ultimate Home System?
Free
20/month of 480 upfront
15/month or 360 upfront
25/month or 600 upfront
