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SP 25 Human Interaction Exam #1 Review Flashcards | StudBud
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SP 25 Human Interaction Exam #1 Review
SP 25 Human Interaction Exam #1 Review
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1
__________ and the achievement of an organization's objectives are the 2 goals of the study of human relations.
Finding quick fixes for personal problems
Understanding human resource policies
Working remotely
Personal development and growth
2
Darla admires Oprah Winfrey for her intelligence, generosity, and charity work. Oprah is a positive ______ for Darla.
self image
Role model
Mentor
celebrity
3
Cheryl believes her manager is fair and kind. Her manager believes Cheryl is responsible and considerate. The two share:
Group dynamics
Negative self talk
Mutual respect
Low self esteem
4
Jayden doesn't believe he's good at making friends and he thinks he has a terrible personality. Jayden likely has low:
Conditional positive regard
Self esteem
Ideal self
emotional intelligence
5
Gus juggles his own stressors with the numerous demands of his children and elderly parents. Gus is part of the:
Generative generation
Sandwich generation
Greatest generation
Ecological generation
6
The set of interpersonal relationships within a group that determine how group members relate to one another:
Ideal self
Group dynamics
Social determination
Self esteem
7
Which of the following individuals is NOT exhibiting an internal locus of control?
Mary, who starts a neighborhood petition to install speed bumps
Kenan, who stops attending class after failing the first exam
Gretchen who reports bullying behavior of her peers to the school principal
Rory, who changes jobs in order to attain better health care benefits
8
Which of the following is NOT a benefit of self disclosure?
Making others feel uncomfortable when you overdisclose
Gaining knowledge about oneself
Understanding more about your coworkers
Deepening the intimacy in a romantic relationship
9
Josiah didn't study for his chemistry test because he was sure he would fail. Josiah failed the test. This shows:
Motivation
Self fulfilling prophecy
Mutual respect
Positive Self Talk
10
An inner voice that negatively attacks and judges our own worth is known as:
Inner critic
Inner bully
Inner champion
Inner affirmation
11
John is an introvert and pessimist, but wants to become more social and positive. This image he aspires to is known as:
The ego self
The mirror self
The ideal self
The real self
12
The two sets of behaviors now considered the most important for new job applicants are communication skills and:
Human relations abilities
Computer skills
Reading comprehension skills
Typing skills
13
Which of the following statements is true about self concept?
It is always negative
It is power derived by your attractiveness
It is the foundation of all your thoughts about yourself
It is always positive
14
Elliot's self esteem is related to consistent love, support, and non-judgement from her parents. This is also known as:
Negative Self talk
Unconditional positive regard
Looking glass self
Conditional positive regard
15
Quinn wants to see Taylor Swift in concert. Which of these strategies demonstrates an external locus of control?
Quinn picks up extra shifts at work to be able to afford a ticket
Quinn hopes her Aunt buys her concert tickets for her birthday.
Quinn participates in online sweepstakes games to try to win tickets
Quinn asks her manager for the day off on the day of the concert
16
This pane of the Johari window increases in size as our desire to be known and understood increases.
Hidden
Unknown
Open
Blind
17
Which of the following is NOT an area of emphasis of human relations in the workplace?
Communication Skills
Language fluency
Motivation
Group dynamics
18
In the context of cliche conversation, what is the purpose of niceties?
to report important facts about others
to acknowledge someone else and present oneself as nonthreatening
To be influenced by the views and opinions of others
to apply genuine self disclosure in order to make someone understand you
19
Denice lost her part time job. Her mother told her, "you're a loser. You can't do anything right." Her attitude shows:
Positive self talk
Conditional positive regard
Inner critic
Unconditional positive regard
20
If you believe that fate determines what happens in life, regardless of your actions or choices, you likely have a(n):
Positive self image
Low self esteem
External locus of control
Internal locus of control
21
Identify the statement that accurately describes the open pane in the Johari Window.
It contains information about your that others can see, but you cannot
It contains unknown talents, forgotten experiences, and possibilities
It contains information that you know about yourself and you do not hide
It contains information you are aware of, but hide from others
22
Leon was fortunate to find a ____ at work who helped guide his career choices, gave advice, and held him accountable.
Computer
Inner critic
Mentor
human resource manual
23
Low __________ can be related to alcoholism, depression, and anxiety
metabolism
ideal self
self esteem
heart rate
24
In the context of self disclosure, it is best to avoid topics such as ______, politics, or drug use in the workplace
solutions to work problems
the weather
religion
ground dynamics
25
Statements like "I am worthy of being loved" and "I choose good friends" are examples of:
External locus of control
Conditional positive regard
Positive Self Talk
Low self esteem
26
People who belong to the sandwich generation:
are some of the youngest people in the job market
are mostly in management positions
lack ambition and don't work hard
find themselves squeezed for time and finances
27
Sharing your deeply held beliefs as well as their origins, motivations, and influences represents:
Cliche conversation
Expressing ideas and judgements
Gut level communication
Reporting facts
28
Which quadrant of the Johari Window consists of parts of yourself that you are not aware of but are apparent to others?
Public
Unknown
Blind
Open
29
The Unknown pane of the Johari window might contain ____ memories we block off because of pain, embarrassment, or guilt
Positive
Instinctive
Repressed
Ideal
30
____________ is defined as who someone really is when no one else is around to approve or disapprove of their actions.
Self esteem
Self-image
The ideal self
The real self
31
Children who receive mostly _________ from their parents may not develop healthy self esteem.
Positive affirmations
Unconditional positive regard
Conditional positive regard
love
32
Dante believed he could make the varsity team and earned a spot on the roster through hard work. His prediction shows:
External locus of control
Self fulfilling prophecy
Low self esteem
Fate
33
Delbert has an inner drive and desire to be successful at work and to be a good husband and father. Delbert has high:
Motivation
External locus of control
Greed
Self concept
34
This type of self esteem results from confidence in an ability to solve problems and achieve goals:
Feeling self esteem
Demonstrative self esteem
Self efficacy self esteem
Childhood self esteem
35
___________ includes the awareness of how you are being perceived by others.
Self esteem
Self disclosure
Personality
Self awareness
36
Which of the following is NOT a suggested strategy to improve self esteem?
Stop procrastinating
Find a mentor
Use positive self talk
Believe the messages of your inner critic
37
The skill or ability to work effectively with and through other people is known as:
Human Relations
Motivation
Self awareness
Relational aggression
38
Your ______ is the way you truly feel about yourself.
Self Image
Ideal Self
Positive self
Ego
39
The study of human relations is important because:
It reduces diversity in the workplace
It renews emphasis on working in groups
It focuses on financial wellness
It emphasizes knowledge of computers and technology
40
A friend compliments your singing. You don't consider yourself musical. Which pane of the Johari window is this?
Blind
Unknown
Hidden
Open