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SMS Certification Review 1
SMS Certification Review 1
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SMS Certification Review 1
Flashcards
24 cards
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Questions
24
Answers
1
For companies that face data regulations, how often should data be archived?
weekly
daily
monthly
immediately
2
There are five steps that can help you to determine return when calculating your social media ROI. The first step is to
identify social media key performance indicators (KPIs).
measure lead generation and conversions.
align your social media goals with your business objectives.
assign average monetary values to each conversion.
3
Data that is based on natural language, such as social media posts, comments, e-mail messages and so forth is known as:
semi-structureddata
structured data
big data
unstructured data
4
A strategy that uses predictive modeling methods to predict user behavior based on their social media data, is known as
Social analytics
Decision science
Data exploration
Performance management
5
Asking a large group of people to brainstorm new ideas for products, services, or even content, is known as:
crowdshaping.
critiquing.
innovation.
crowdsourcing.
6
When you give social characters ____________________ it can help boost brand recognition, consistency, and engagement.
tone
personality
images
a social voice
7
Using queries that typically revolve around customer information, to understand the meaning of big data
Data exploration
Decision science
Social analytics
Performance management
8
What is the key for developing brand recognition on social media?
Being proactive
Being responsive
Being consistent
Being flexible
9
The role of a Social Media Strategist is to manage the day-to-day activities of a companies social media.
True
False
10
Which of the following is a disadvantage of social media in business?
Possible lead generator beyond your scope of business
It increases exposure and awareness
Its free and therefor unreliable
Possible disclosure of private information
11
Which of the following is a commonly calculated conversion to calculate ROI?
Shares
Downloads
Likes
Sentiment
12
What is the goal of crowdshaping?
Alignthe customer's values to those of the company.
Have customers brainstorm new ideas for new products.
Improve the customer's experience.
Cacheand record the customer's location.
13
When a company is run by mostly people over 50, it is hard to get executives to buy into social media adoption.
False
True
14
What is the first step in a full-scale adoption of social media into any business?
To develop a social media marketing team to make critical decisions
To obtain owner, c-suite executive, or even board member buy-in.
Todetermine the emotional and economic goals of the social media strategy.
To discuss and determine a social media budget for your company.
15
Which of the four Vs describes the certainty and accuracy of data?
Volume
Velocity
Variety
Veracity
16
Which of the four Vs makes analyzing social media data especially difficult?
veracity
variety
volume
velocity
17
Which of the following is a core business goal that IDs where the company wants to be in the industry?
Productivity
Market sector
Performance
Resource Management
18
Companies that have a _____________ structure have multiple layers of management and has a pyramid layout.
tall
medium
holocracy
flat
19
Preprocessing data is also known as which of the following?
Structuring
Scrubbing
Mining
Compiling
20
This is an example of what type of hierarchy?
medium
Tall
flat
hybrid
21
Which of the following are SMART Goals?
Simple, Measurable, Actionable, Repeatable, Time-bound
Simple, Measurable, Affordable, Relatable, Time-bound
Specific, Measurable, Actionable, Realistic, Time-bound
Specific, Marketable, Aware, Realistic, Time-sensitive
22
A graphical representation is often used to visualize the relationships or interactions of people on social media
data sampling.
aggregating data.
supervisedlearning
visualizing data
23
Which of these factors can be described as data that is considerably different than other data in the same set?
aggregators
inconsiderate values
noise
outliers
24
Company Culture is a major factor when adopting social media in a company.
True
False