MAC 101 Final Part One

A device that inputs printed material and converts it to a readable format by the computer is

MA's role in patient education is to explain

How many square feet per person is needed in reception area?

What step in filing process will save time when returning files

Tips for preventing injury at home is to use outlet covers when outlets are not in use

Type of pointing device

Guideline for making calls requesting payment

Which pt's are sensitive to colder temps?

How many identifiers do you need to correctly identify a pt in EHR

Comparison pricing, ordering, establishing and maintaining relationships with vendors is who's job

CPT codes are updated annually for use on January 1

Greatest concern of EHR is protecting patient information

Incidental supplies are supplies needed but do not threaten efficiency in the office

What group provides health care for a specific group regardless of ability to pay

The summary of admission, hospital stay, the care received and the outcome is called a

The benefit of a pt info packet is the pt's feel more comfortable with the provider caring for them

What is NOT part of the RBRVS

Signs a pt's blood sugar may be low

Who enters data into the PHR

How to handle patients who smoke?

When choosing a color family for office what should you consider?

You share with a coworker a funny email you received from your cousin at work what would the co-worker's response be?

Documentation is recording information in a pt chart

Appropriate position for signature block

What symbol is used when a code is out of numerical sequence

Letterhead has the Providers name and address at the top of formal business stationery

A flatbed is a type of scanner

First document found in patient financial record

Which filing system may include numbers that indicate where in the filling system you can find a file

What type of mail service would you use for something weighing from 11 oz up to 70 lbs

What schedule tells you how long to keep charts once inactive

Where should you look when coding a surgical code to make sure you have the correct code?

Pt has to have surgery and is nervous and asks what will happen during surgery. What type of teaching is needed?

Icd 10 codes are updated yearly

Interoffice memo is used in office to facilitate informal written communication

Pegboard system and write it once system are the same thing

An example of output devices

To maintain pt confidentiality on the computer you should change your password every 120 days

A disease or condition that can be transmitted easily is called?

A 10 ft by 12 ft room can accommodate how many people

Typical time for routine pelvic exam or pap smear

Steady stream of pt's all day is what type of scheduling system

What do you do before putting a caller on hold

Before placing an outgoing call what should you do

Who monitors that the care given and fees charged met accepted standards

Guidelines for dealing with sales people

Microsoft office includes all of the following except

Soap note is a type of documentation for a medical case

What are the 3 R's

Reason elderly pt may face descrimination

The Federal Trade Commission monitors purchases by phone, fax, and online services to protect consumers

Effective professional correspondence style includes clear concise language and

In what section will you find the diagnosis in the CHEDDAR format

The office manager has the key to the record room and is out of town what should you do

Two types of files that are good for offices with limited space

When coding a claim from the previous year you would use most recent CPT book

You find a pill on the floor in the waiting room what do you do?

10 didgit number that identifies the physicians specialty

Important health education to provide a secretary is

How to store narcotics

An example of an expendable item

Convention that is used in the Tabular list after an incomplete term

Simplified block style is too informal for medical offices

The main circut board that controls other componets is the

Underlining key points and writing reminders or suggestions when reading incoming mail is called

Check that is pre printed and used for out of town for expenses

Using a clearinghouse to transmit electronic media claims includes data elements that are transmitted in a computer file

In ICD 10 in which chapter would a code for injury be found

Records management is the way pt records are created filed and maintained

What info is found on a pt registration form?

Patient's mother calls and states son has been bitten by a dog, your response

Pt turns in new pt packet you notice a diffrence in SSN what do you do

Increasing age of general population is a reason for development of EMR

What information does a notation include

Full block letter style is most common used in medical office

Pale cool fingertips are a symptom of carpal tunnel.

When choosing a storage facility for records what should choose

A rash is a patient sign

What does the A in SOAP stand for

When 2 or more computers are connected and close together in location what type of network is this

Scheduling system that groups similar appts together during the day or week is

Who owns the personal health record

Advantage of having illuminated exit signs above the door

Holding chemicals under your nose when smelling is a saftey precaution?

It is safe to use equipment with frayed wires

Firewalls help prevent hackers from accessing your computer

Looking to buy a new copy machine you ask another office "How do you like your copy machine/service let me know ASAP?"

How many people should be responsible for the office emergency response

EHR detects a code that does not match a Dx code what may happen

An example of a mechanical error

The triage process includes written guidelines for commonly asked questions

Learning material should be matched the the pt's needs and level of

Telling a pt that the Dr will call them back ensures accurate telephone messages