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Remote Working- Technical Support Flashcards | StudBud
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Remote Working- Technical Support
Remote Working- Technical Support
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Flashcards
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Questions
10
Answers
1
Using platforms like Microsoft Teams is a form of technical support.
True
False
2
In Trinidad and Tobago, which institution uses technical support for online learning?
Hi-Lo
Movie Towne
UWI Open Campus
Ken
3
Which company is known for excellent technical support in remote work globally?
Subway
Microsoft
Toyota
KFC
4
Republic Bank uses remote work but has no technical support team.
True
False
5
What is the primary purpose of technical support in remote work?
To monitor employees' screen
To replace all physical offices
To help employees with IT tools and issues
To manage cafeteria orders
6
A disadvantage of poor technical support is:
Better employee morale
Increased downtime and frustration
More team bonding
Higher revenue
7
Which of these is a pro of remote work technical support?
Power outages
Higher office rent
Reduced productivity
Increased flexibility
8
Cybersecurity is a key part of remote work technical support.
True
False
9
What tool is commonly used for secure access in remote work?
SMS
Landline
VPN
Fax machine
10
Which Caribbean company has improved remote work through IT helpdesks?
PriceSmart
Guardian Life
Royal Castle
Courts
