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Importance of leadership & management strategies to respond to KPI's Flashcards | StudBud
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Importance of leadership & management strategies to respond to KPI's
Importance of leadership & management strategies to respond to KPI's
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Flashcards
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Questions
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Answers
1
Leadership behaviours include
maintaining relationships with all key stakeholders
acting as a role model
developing talent
all of the stated behaviours
2
Conferences and lectures are examples of
professional developing
educational training
off-the-job training
on-the-job training
3
A type of quality management to respond to KPI’s includes
any of the stated options
total quality management
quality assurance
quality control
4
A management strategy to respond to a KPI is
telling off employees everyday
discounting the data
firing all employees
changing management style or management skills
5
A systematic process to eliminate waste for most value from fewer resources is called
clean production
lean production
waste maximization
defect free zones
6
Employees respond to leaders who
remove obstacles and take corrective action when required
delegate all their tasks effectively
outsource to a person with the right skills at right time
control without benchmarking
7
To respond to KPI’s of low sales and low percentage market share a manager could use
performance appraisals
more complex production processes
cost cutting
induction
8
Increasing investment in technology can be one way to respond to KPIs. This could include
ADC
CAD
DAC
ACD
9
It is most important for a business leader to
inspire the employees to work towards the new objective
have a clear vision of where they are heading
all of these behaviours
clearly communicate that vision to everyone involved
10
The business impacts of improving staff motivation include
more engaged employees
higher productivity
all of these impacts
better customer service
11
True or False: ‘Managers and Leaders have the same skillset’
True
False
12
This means focusing on employee skills, knowledge attitude and behaviour to improve performance
training
inducting
improving
recruiting
13
Leaders do more than manage, they also
control
administrate
coach
organize
14
An experienced staff member training a new staff member on the job can be called
mentoring
coaching
expertising
inducing
15
Reallocating or distributing business resources to new areas to save idle time is called
reusing
redeployment
recycling
redundancy
