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E - TRIVIA 2023 Flashcards | StudBud
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E - TRIVIA 2023
E - TRIVIA 2023
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1
A producer announced that on purchase of a particular product another product will be provided at less rate is
Cheap bargain
Discount
Quantity gift
Promotion mix
2
Civil engineers designing flats, villas, bridges etc. are an example of _____
Concentrated Marketing
Undifferentiated Marketing
Customised or Personalised Marketing
Differentiated Marketing
3
____ is the process of earning a commission by promoting other people's (or company's products)
Shopping
Purchasing
None of the above
Affiliate marketing
4
How can a company sustain success after applying the Blue Ocean Strategy?
By avoiding any changes to its strategy.
By continuously innovating and evolving.
By maintaining the status quo.
By increasing prices regularly.
5
What is the best way to promote a business with social media?
All of the above
Encourage Engagement
Provide Value & Don’t Over-Promote
Choose the Right Platforms
6
_________ is a mode of direct marketing owes to well-structured communications in the form of catalogues.
Telemarketing
Sales promotion
Advertising
Publicity
7
CRM technology can help in
Designing direct marketing effort
Developing new pricing models
All the above
Processing transactions faster
8
If customer expectation and product performance match ______.
shows the satisfaction of the customer
All of the above
does not meet customer requirement
shows the dissatisfaction of the customer
9
The long-term sales effect of the sales promotion could be
Neutral
All the above
Positive
Negative
10
_____ shows how consistent customers are in buying your brand, how long they have been buying and how long they may buy?
Customer loyalty
Company loyalty
Product loyalty
Brand loyalty
11
What is the term for the practice of optimizing individual web pages to rank higher and earn more relevant traffic?
Domain Authority
Page Ranking
On-Page SEO
Link Building
12
What is the recommended way to make a website mobile-friendly for SEO purposes?
Implementing responsive design
Creating a separate mobile-only website
Removing all images and videos
Using large images
13
What is one potential risk of implementing Blue Ocean Strategy?
Failing to differentiate from competitors
Increased competition in existing markets
Inability to attract new customers
Overemphasis on cost-cutting
14
Company's monetary, time and energy cost, all are included in
Total customer cost
Psychological cost
Image benefits
Personal benefits
15
Which of the following is not an element of demographic segmentation
Population density
Family size
Income
Religion
16
Today, marketing must be understood in a new sense that can be characterized as _________
Get there first with the most.
Satisfying customer needs
Telling and selling
Management of youth demand
17
What works best under the situation of high differentiation that gives the advantage in the quality conscious market
Segment pricing
Value-in-use Pricing
Skim Pricing
Strategic account pricing
18
The term marketing mix describes the ______
Relationship between a firm marketing strengths and its business weakness.
Blending of strategic elements to satisfy specific target markets.
Series of business decisions that aid in selling a product.
Combined analysis of all environmental factors inside and outside the firm.
19
_____ is the father of Modern Marketing.
Philip Kotler
Lester Wunderman
Abraham Maslow
Peter Drucker
20
The value that is put for a product is known as ______.
Price
Revenue
Profit
Commission
21
One or more IP addresses are identified by a ____.
Domain Name
Search Engine
Portal
Algorithm
22
Behavioral variables of segmentation may include:
Context for business
Brand For Promotion
Brand inconstancy
Patterns of consumption
23
According to the book Blue Ocean Strategy what is target costing?
Cost + Pricing.
Cost - Margin.
Strategic Price - Desire Profit Margin.
Cost benefits - Expenses.
24
The concept of marketing mix was developed by ______
Rosser Reeves
Philip Kotler
Neil H. Borden
Christian Gronroos
25
A small amount of product is offered to the customer for trial is called
Coupon
Rebate
Sample
Product combination
26
Search engine results pages display ____ as clickable headlines above website URLs.
Meta Keywords
Search Engines
Title Tags
Meta Description
27
Providing an offer to refund a part of the purchase price of any product to the consumer is known as
Coupon
Price pack
Rebate/cash refund offer
Premium
28
Serving a small market not served by competitors is known as ___
Segment marketing
Niche marketing
Local marketing
Individual marketing
29
Which of the following is production related procurement?
Offline supplies
Raw materials
None of the above
Information System
30
Which one is the best way to promote a business online?
It offers a lot of helpful and free information.
to advertise your company's product.
To collect as much information as possible.
All of the above
31
_____ are the key elements of the promotion mix
Advertising and Sales Promotion
Publicity and Public Relations
Direct Marketing and Personal Selling
All of the Above
32
The term marketing refers to _______
Advertising, Sales Promotion, Publicity and Public Relational activities
Sales Planning, Strategy and Implementation
A new product needs ideas, Developments, concepts and improvements
A philosophy that stresses customer value and satisfaction.
33
A manufacturer provide sales promotion to a wholesaler is
Dealer promotion
Sales promotion
Trade promotion
Cooperative advertising
34
What's the connection between the Blue Ocean Strategy and risk-taking?
The strategy encourages calculated risk-taking.
The strategy discourages risk-taking.
The strategy focuses solely on minimizing risk.
They are unrelated concepts.
35
What is the main idea behind the Blue Ocean Strategy?
Creating new markets and uncontested space
Expanding into global markets
Adopting a cost leadership strategy
Competing in existing markets
36
Product Mix Means
Collecting ideas to sell better
Satisfying the customers
Distributing a mix of products
Various products designed by the Company
37
________ is either the head of the marketing department and is responsible for the brand strategy and its implementation
President of company
Chief Executive officer
Chief Branding Officer
Director of Company
38
The mental energy spent by customers to acquire service is referred to as _____.
Acquisition Cost
Energy cost
Mental Cost
Time Cost
39
Blue ocean strategy is defined as:
Valuing equity over debt
Creating value and differentiation in an untapped market
Focusing on beating the competitor
Innovating products to take the lead in established markets
40
Products adapted to the perceived unique characteristics of national markets
International Products
Local Products
Multinational Products
Global Products
41
New product development starts with which one of the following steps of new product development?
Concept testing
Idea screening
Test marketing
Idea generation
42
Which of the following companies is often cited as an example of successful Blue Ocean Strategy implementation?
Microsoft
Apple
Coca-Cola
Cirque du Soleil
43
The concentration of all marketing efforts on one selected segment within the total market.
Differentiated Marketing
Customized or Personalized Marketing
Concentrated Marketing
Undifferentiated Marketing
44
Marketing mix for services includes______.
7Ps
4Ps
5Ps
8Ps
45
The performance-based affiliate marketing model of paying for leads or sales is usually charged in which way?
Cost Per Acquisition (CPA)
Pay Per Click (PPC)
Affiliate Marketing
All the above
46
Marketing is _______, there is a constant tension between the formulated side of marketing and the management side
Both an “art” and a “science”
Selling
An art
Science
47
The term marketing mix refers to________
An analysis of micro and macro environment of the organisation
A customer relationship for long term profit and gain
A mixture of various decisions to sell more products at any cost
A combination of strategic elements to satisfy market needs
48
Which type of backlinks are considered the most valuable for SEO?
Sitewide backlinks
Do-follow backlinks
Low-authority backlinks
No-follow backlinks
49
Market segmentation means
Dividing the marketing process into small steps
Dividing the sales team into small groups
All of the above
Dividing the territory into small areas
50
_________ of ad means how many times you should expose your target customers to your message.
Copy strategy
Frequency
Media
Copy
51
What Are the CRM Technology Components?
Front-Office Solutions
Enterprise Application Integrations (EAIs) for CRM
All of these
CRM in the Back Office
52
Market Research is needed
For levy of VAT
For good customer service
For effective selling
For extra service charges
53
_______uses sophisticated mathematical and statistical techniques such as neutral networking and cluster analysis.
Data survey
Data mining
None of the above
CRM
54
Value innovation in the Blue Ocean Strategy refers to:
Simultaneously increasing value and lowering costs
Offering products with higher quality than competitors
Cutting costs to provide products at a lower price
Focusing solely on premium pricing
55
What is the primary objective of Blue Ocean Strategy?
Make the value-cost trade off
Beat the competition
Create and capture new demand
Compete in an existing market space
56
_
_________ provides a good quality of service because of a direct interface with the customers, but it is expensive.
All the given options
Direct sales
Telemarketing
E-marketing
57
Promotion decision involves _______
Information, Involvement, Attainment
Interest, Influence, Acquire
Interest, Trust, Persuasion
Information, Persuasion, Influence
58
Shiny hair in case of a shampoo is a __ utility
Evolved
Primary
None of these
Generic
59
Which one of the following sets represents 4C’s of the marketing mix?
Customer solution, cost, convenience, communication
Customer, cost, convenience, comfort
Convenience, communication, coverage, cost
Cost, coverage, communication, consultancy
60
What are some examples of digital marketing?
All the above
Search Engine Marketing
Search Engine Optimization
Social Media Marketing
61
_______ is defined as the caring, individualised attention that the firm provides to its customers.
Assurance
Empathy
Sympathy
Responsiveness
62
The term Digital Marketing was first used in the______
1989s.
1990s
1980s.
1999s.
63
_______is not a part of marketing mix.
Purpose
Product
Place
Price
64
Identifying and providing different marketing mix for each of the segments is known as ___
Differentiated Marketing
Customized or Personalized Marketing
Concentrated Marketing
Undifferentiated Marketing
65
Which HTML tag is used to define the main heading of a web page and carries the most SEO weight?
<title>
<h2>
<h1>
<header>
66
_____________________ is irregular in nature.
Trade promotion
Promotion mix
Sales promotion
Discount coupon
67
The Blue Ocean Strategy was first introduced in which book?
"Competitive Advantage" by Michael Porter
"Blue Ocean Strategy" by W. Chan Kim and Renée Mauborgne
"Innovator's Dilemma" by Clayton Christensen
"Good to Great" by Jim Collins
68
Marketing is a process which aims at ________
The satisfaction of customer needs
Production
Profit-Making
Selling products
69
What is the last stage of the consumer decision process?
Post purchase behaviour
Problem recognition
Alternative evaluation
Purchase
70
The strategy where the producer or marketer does not differentiate between different type of customers
Customised or Personalised Marketing
Differentiated Marketing
Concentrated Marketing
Undifferentiated Marketing
71
When customer is a getting some gift items with the product they purchase is known as
Product combination
Lucky draw
Price pack
Quantity gift
72
The most important reason behind the utilization of market segmentation is
Positioning
Test marketing
Market heterogeneity
Product life cycle
73
Marketing is the set of ___________ & processes for creating, communicating, delivering & that have value for customer.
Institutions
Organizations
Companies
Enterprises
74
_____ lets you to have a clear picture of the number of customers or usage of your brand in comparison with competition.
Product share
Brand share
Market share
Customer share
75
The 4Ps make up a typical marketing mix – Product, Price, Promotion and _____.
People
Place
Purpose
Process
76
The ____: Sometimes also known as the creator, the seller, the brand, the retailer, or the vendor.
Merchant
None of the above
Developer
Programmer
77
Customised products and services for customers and interaction to individual customers are part of
Retailer’s management
Company relationship management
Supplier management
Customer relationship management
78
Paid search marketing (e.g., Google AdWords) is usually purchased on which basis?
Pay Per Click (PPC)
Email Marketing
None of the above
Viral Marketing
79
Which of the following is NOT an imitation barrier to blue ocean strategy?
All the above
Cognitive and organizational barrier
Economic and legal barrier
Brand barrier
80
A brand based organisation provides which of the following benefits?
All the given options
Commitment to brand growth
A collective responsibility
Clarity of role
81
The change of customer behaviour as result of promotion is measured by
Volume allowance
Customer audit
Media planning
Narrowcasting
82
Advertising is part of sales promotion by creating awareness and comprehension that form a level of _________.
Customer push
Customer image
Customer pull
Customer loyal
83
Segmenting the market according to the customer use of the service is an example of which bases of segmentation
Demographic
Psychographic
Behavioural
Geographic
84
___ is a demographic description of the people or house- holds that are prospects for a product or service.
Consumer Impression
Consumer data
Sampling Process
Consumer profile
85
Record which is based on business customers past purchases, sales price and volumes is classified as
Databases marketing
Business database
Company marketing
Customer database
86
_________ lets you have your loyal customer's lifetime worth in terms of your brand's purchasing.
Lifetime value of a customer
Lifetime value of a market
Lifetime value of a company
Lifetime value of a brand
87
Customers with different needs or responses to marketing activity are categorised in which of the following ways?
Market targeting and segmentation
Market targeting
Market segmentation
Market positioning
88
Which of the following factors does NOT typically influence search engine rankings?
Backlinks
Page Load Speed
Mobile-Friendliness
Fontsize
89
Which of the following is not a market penetration strategy?
Driving away competitors by restructuring a market
Inducing existing customers to use the services frequently
Maintaining or increasing the market share of existing services
Entering new markets with the existing services
90
The key term in the American Marketing Association’s definition of marketing is
Activity
Sales
Product
Value
91
The Four Actions Framework in the Blue Ocean Strategy involves which of the following actions?
Cut, Boost, Minimize, Innovate
Reduce, Eliminate, Raise, Create
Lower, Remove, Enhance, Invent
Decrease, Improve, Eliminate, Generate
92
Newsletters, catalogues and invitations to organisation sponsored events are most closely related to ______.
Place
Product
Price
Promotion
93
In the history of marketing, when did the production period end?
In the late 1800s.
After the end of the Second World war.
In the 1920s.
In the early 1900s.
94
Service marketing is the same as ________.
Ambush Marketing
Digital Marketing
Relationship Marketing
Retail Marketing
95
The main drawback of CRM is
Stalking, not wooing, customers
Implementing CRM before creating a customer strategy
All the above
Rolling out CRM before changing the organisation to match
96
What consistently separates winners and losers in creating Blue Oceans is their approach to:
Marketing
Strategy
Operations
Sales
97
All the following are reasoning more people don't shop online except
fear of misuse of personal information
lack of convenience
Inability to touch and feel the product
lack of trust in online merchants
98
Market segmentation is required
for focused marketing
for avoiding cold calls
for territory allocation
to increase production
99
_____ is an example of business to business services.
Google
Yahoo
YouTube brand channel.
None of the above
100
Which Google algorithm update aimed to penalize websites with low-quality or spammy backlinks?
Penguin
Hummingbird
Pigeon
Panda