ESTI State Board Review Pt. 3

Out of scope services procedures identified by medical law as the practice of medicine be performed without supervision

The skin is composed of three main layers that include the epidermis, dermis and

Tips for a successful consultation include all of the following steps EXCEPT

The study of the skin functions is referred to as

When introducing yourself to a client use poised, calm movements to project confidence and

Adipose tissue in the subcutaneous layer insulates the body which is known as

Which type of tissue coordinate body function in addition to carrying messages to and from the brain and spinal cord.

Customizing a facial or body service then performing the protocol is a create service, essential known as

What term refers to the atmosphere of one’s surroundings; the feeling of a place; its aura?

If a client expresses a lack of satisfaction with the finished look, all of the following actions are recommended EXCEPT

What ancient culture was believed to be the first to develop extensive beauty products

Which generation is born entirely in the internet era

All of the following statements describe ways to build credibility with clients, EXCEPT

Which of the following descriptions is considered a key to successful client relationships

Benefits of a product are all about

What is the purpose of a handbook for a salon/ spa

What does #2 on this illustration of the cell indicate

Net worth is calculated by subtracting liabilities from

Which of the following strategies is a part of the consult service essential

What is the form called that verifies an employee’s identity and authorization to work in the US

When analyzing the clients skin for a facial service use the method of look, tough, and

Renting or leasing a workstation from a building owner our represent which of the following situations

Organelles in the cytoplasm that take in nutrients, break them down and create APT energy molecules for cells called

An agreement on how things are to be done in the salon/spa so things happen in a uniform way Is called

Baby boomers

What does #3 on this illustration of the cell indicate

The determination on whether a specific product should be continued as a retail item is based on the number of

Providing follow up after a salon/spa visit may include sending a personalized email in what time period

Makeup was not acceptable for average women to wear until around 1950

Which of the following actions is recommended for pricing retail products

A short term goal helps you visualize where you will be in your career next week

Which of the following statements is true about ablative laser resurfacing

Which of the following descriptions identifies the meaning of clientele

Multi tasking such as checking emails and web surfing is okay while the client is masking or under steam

Which form of advertising involves sending postcards or flyers to prospective clients

The control center of cell activities is called the

Which of the following job competencies would be expected for preforming chemical peels

Generally a new client who has been referred by an existing client is

The process which living cells become flat, hard and eventually die forming a dead layer at the skin surface is called

When is a good time to educate the client on how to achieve the same result at home?

An opportunity for customizing a clients service experience can be

Which of the following statements describes a value add-on packages

What is the function of the muscular system

A client retention strategy where clients reserve a future appointment before leaving the salon/ spa is called

Which of the following concepts involves convincing new clients to return and become lifelong clients

Shelly had a client who was very pleased with her service. Her client recommended Shelly to a friend. This is known as:

The colorless gel like substance containing water, salt, and nutrients that cells are composed of is referred to as

If the dermis is directly impacted by an injection should an esthetician proceed with the service

A set income given to an employee on a weekly or monthly basis is known as

Who might apply for a state tax permit before collecting taxes on products or services sold

Esthetics as a separate profession in the US did not evolve until late:

Helping a client feel comfortable with you and the spa service is the goal of which of the service essentials

Hat kind of insurance is required by federal law for all qualified employers

The release of energy within a cell necessary for the performance of specific body functions is caused by.

Which of the following services is considered in scope for an esthetician

Which of the following terms refers to all money owed

What is the function of the digestive system

consultation record contain all the following information EXCEPT

What is a reason for collecting a client skin care history as part of a client intake form

For estheticians just starting out , the most common and immediate source of referrals is

All of the following statements are way to demonstrate being truly interested in your client’s well being EXCEPT

What is it called when the actions of 2 or more people work cooperatively together to achieve a total effect

A group of body structures which preform one or more vital functions for the body is called a

Positive body language to use when connecting with the client includes all of the following examples EXCEPT

The 5 senses that will ensure your clients visit is exceptionally memorable are sight, sound, smell, touch and:

An effective strategy to encourage repeat business from a client is to:

How often should a skin care analysis be performed

An account established to save for replacement of equipment is called

Ensure client comfort with all of the following strategies EXCEPT

All the property you own is called a list of

What percentage of the total salon/ spa expenses generally represents compensation for the salon/ spa owner and employee

Sara is placing aromatic soaps and lotions in the salon/spa restroom. This is an example of which principles

Managing incoming and outgoing calls, informing estheticians when clients arrived is primary duties of

Which buyer type wants to know all of the facts about the product and thinks carefully about buying, without much regard

When ready to make product and service recommendations for client which of the following areas should you NOT consider

The activity in which each cell absorbs food, grows in size and divides into two new cells is referred to as

A client does not have a right to access information you keep on them

What is the function of the endocrine system

Non-ablative laser produce effects such as

Which of the following is NOT an example of metabolism

What is the study of structures to small to be seen except through a microscope called?

Which of the following descriptions reduces client satisfaction

Ecchymosis is the medical term for

What is the structure and function of epithelial tissue

Which primary organ of the lymphatic system filter old/ non functional red blood cells from the body

If a client is unhappy with the service provided, this client might tell how many people about their dissatisfaction

Identifying types of treatment and competitive pricing that will attract potential clients is a clientele attraction

A form of operation in which an initial purchase fee plus a monthly service charge is paid to the parent corporation is

Beverages, food, magazines and umbrella stands in the salon/spa are examples of:

The average amount spent on services and retail by a salon/ spa client during one visit is known as a

A medical term for redness that is common after chemical peels and surgical procedures is

A professional tone of voice should be

All of the following descriptions are general guidelines for establishing prices for services and retail products EXPECT

When organizing stock for a retail display, group products by brand or

Greeting the client is an element of which service essential

Options to increase revenue without raising prices include all the following EXCEPT

Which of the following business types is owned by the shareholders and for,ed under legal guidelines

What type of infections are usually treated it’s antibiotics

What approximate percentage of all clients that visit the salon/ spa are lost annually

Tips for treatment-room productivity include all of the following statements EXCEPT