When team members have each others backs, it is an example of a:

Positive, cooperative atmosphere

Why is pure water considered a neutral substance?

Positive and negative ions balanced each other out

Details of a short-term goal might include all of the following examples EXCEPT:

Own your own salon/spa in 5 years

How are ingredients listed on a product label?

Descending order by weight concentration

What happens when an alkali is placed in water?

Alkali decreases the concentration of hydrogen ions

All of the following statements regarding the pH scale are true EXCEPT:

Values below 7 indicate more alkalinity

Which of the statements represents a specific goal?

I will get an entry-level position in a salon/spa after graduation

All of the following guidelines are ways to demonstrate your personalized approach EXCEPT:

Not checking on previous treatment information

All of the following statements are true about paraffin wax (warm wax) masks EXCEPT:

Made from clay, sand, zinc oxide or mud

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ACE Exam practice Esthetician Pivot Point part 2 102e.05-103e.05

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1
What is created with amino acids join together in chains?
Chemicals
Proteins
Compounds
Elements
2
Jane noticed in her appointment book, all appointments were completely scheduled for Thursday. In the industry, this is:
Full book
Prebook
Target market
Upsell
3
All matter is now living or was alive at one time, with carbon present, falls within the scientific division of:
Organic chemistry
Inorganic chemistry
Anatomy
Physics
4
Showing up on time and ready to work is the work principle:
Dependability
Efficiency
Teamwork
Initiative
5
When team members have each others backs, it is an example of a:
Positive, cooperative atmosphere
Clear, shared vision
Learning culture
Competitive edge
6
The average amount spent on services and retail by a salon/spa client during one visit is known as a(n):
Average ticket
Client factor
Full book
Target marketing
7
An efficient working space for each esthetician is:
Over 300 square feet
50-75 square feet
200-300 square feet
120-150 square feet
8
SPF testing is based on which type of UV rays?
UVA
UVB
UVD
UVC
9
Which of the following elements could cause staff synergy to go awry?
Respectful atmosphere
Mutual respect
Effective communication
High staff turnover
10
Relevant client attributes and characteristics combined with the financial value of a client are referred to as the:
Client referral
Client factor
Target market
Client profile
11
Galvanic, faradic and pulsed DC fall under what type of current?
High frequency
Sinusoidal
Direct
Alternating
12
A pH of 5 is how many more times acidic than a pH of 6?
10
1.5
100
1000
13
Mixtures of fats and oils converted to fatty acids by heat and then purified fall under which of the following?
Ointments
Powders
Suspensions
Soaps
14
Why is pure water considered a neutral substance?
Anions and cautions are present
Ions are all positively charged
Positive and negative ions balanced each other out
Positive and negative alkali cancel each other out
15
Which of the following concepts involves convincing new clients to return and become lifelong clients?
Client factor
Client profile
Client retention
CRM
16
Products that are produced using ingredients that have been grown without pesticides, herbicides, etc. are called:
Lab-created
Organic
Natural
Man-made
17
On the pH scale, numbers less than 7 indicate a(n):
Alkaline solution
Neutral solution
Chemical solution
Acidic solution
18
An agreement on how things are to be done in the salon/spa so things happen in a uniform way is called:
Prebooking
Consistency
Accountability
Treatment
19
A collection of your creative work and documents to show potential clients or employers is known as a(n):
Portfolio
Resumé
Application
Reference
20
Tracking your progress is accomplished in which of the S.M.A.R.T. goals?
Timely
Achievable
Measurable
Specific
21
Atoms that are not missing any electrons in their outer shell and are considered electrically neutral are called:
A molecule
A neutron
Unstable
Stable
22
Which of the following time periods identifies the consideration for a long-term goal?
6 months
5 years
3 months
1 year
23
Details of a short-term goal might include all of the following examples EXCEPT:
Create a social-media plan
Save $3,000 for education
Get a job at XYZ spa
Own your own salon/spa in 5 years
24
Protons have which type of electrical change?
Negative
Positive
Neutral
None
25
What document introduces you to the salon/spa and offers a brief summary of why you would like to be employed by them?
Cover letter
Portfolio
Reference
Resumé
26
How are ingredients listed on a product label?
Lowest weight concentration listed first
Ascending order by weight concentration
Highest weigh concentration listed last
Descending order by weight concentration
27
Pareto’s principle is called the:
50/50 rule
60/40 rule
80/20 rule
90/10 rule
28
The thermal breakdown of the skin caused by intense heat is called:
Vaporizing
Psoriasis
Melting
Pyrolysis
29
Which of the following statements describes what you should do if you are asked a question that seems discriminatory?
Politely decline to answer
Answer the question truthfully
Give a false answer
Remain defiantly silent
30
What happens when an alkali is placed in water?
Alkali increases the concentration of hydrogen ions
Alkali decreases the concentration of hydrogen ions
They neutralize each other
There are fewer “loose” OH- ions
31
Shelly had a client who was very pleased with her services. Her client recommended Shelly to a friend. This is known as:
Upsell
Client factor
Referral
Prebook
32
Setting what type of S.M.A.R.T. goal will help you avoid procrastination?
Achievable
Specific
Measurable
Timely
33
Which type of insurance protects the salon/spa owner from financial loss due to an employee’s negligence?
Premise
Unemployment
Product liability
Malpractice
34
Chris was looking for a pH-balanced product to use. pH balanced refers to a product that ranges from a pH of:
6.5-7.0
4.5-5.5
11.5-12.0
7.5-10.5
35
All of the following statements regarding the pH scale are true EXCEPT:
Values below 7 indicate more alkalinity
Values below 7 indicate more acidity
7 indicates a neutral substance
Logarithmic scale that identifies the degree of acidity or alkalinity
36
During a job interview it is very important to:
Tell a lot of stories
Stay calm and be yourself
Stretch the truth if necessary
Tell the interviewer whatever you think he or show wants to hear
37
The portion of the electromagnetic spectrum humans can see is known as:
Combination light
Invisible light
White light
Visible light
38
Which of the following time periods identifies the consideration for a short-term goal?
5 years
1 year
2 years
3 years
39
When a substance gains an electron and oxygen is released, the process is called:
Oxidation
Reduction
Addition
Resuscitation
40
Which of the statements represents a specific goal?
I will get a job
I will most likely get a job somewhere close to where I might live
I will very easily get a job
I will get an entry-level position in a salon/spa after graduation
41
To be granted future loans, it is important yo pay loans on time and avoid:
Insurance
Default
Taxes
Compensation
42
A substance that is able to dissolve another substance is called a(n):
Emulsion
Solvent
Ointment
Powder
43
pH stands for:
Potential hydrogen
Product hydration
Perfect hair
Potential hydroxide
44
Which of the following terms means the product is less likely to provoke an allergic reaction?
Hypoallergenic
Allergenic
Fragrance
Antibacterial
45
Which of the following business types is owned by the shareholders and formed under legal guidelines?
Sole proprietorship
Franchise
Corporation
Partnership
46
What percentage of the total salon/spa expenses generally represents compensation for the owner and employees?
0.45
0.1
0.75
0.25
47
All of the following factors contribute to UV exposure EXCEPTS?
Time of day
Body mass
Latitude
Altitude
48
All of the following guidelines are ways to demonstrate your personalized approach EXCEPT:
Remain positive
Not checking on previous treatment information
Ensure client comfort
Give guest your undivided attention
49
All of the following statements are true about paraffin wax (warm wax) masks EXCEPT:
Applied over a layer of gauze
Act to draw oil and perspiration to the top layer of skin
Heated then applied
Made from clay, sand, zinc oxide or mud
50
A salon/spa owner wants to balance the tones of light inside. Which type of light would likely be incorporated?
Untraviolet
Fluorescent
Infrared
Incandescent
51
Depending on its design, which type of light can create blue or cool tones?
Sunlight
Incandescent
Invisible
Fluorescent
52
All of the following statements about lighteners are true EXCEPT:
They increase inflammation
They slowly block the production of melanin in the skin
They work slowly and require consistent sun protection
They are used to lighten areas of hyperpigmentation
53
Treating your client like an important, valued individual is known as:
Shared accountability
Staff synergy
Cooperation
Personalized approach
54
All of the following descriptions apply to an independent salon/spa EXCEPT:
Represents the majority of salon/spas you will probably encounter
Owner(s) make all the decisions in terms of pricing and services
Owner(s) make all the decisions in terms of décor
Uses a set business plan provided by a parent company
55
Which of the following phrases describes the ambiance component of comforts?
Using aromatherapy scents
Slow, peaceful music
Offering up-to-date magazines
Soft, relaxing lighting
56
Which of the following conditions is an example of chemical change?
Water to steam
Water to ice
Raindrops turning to snow
Oxygen and hydrogen combining to form water
57
Pure substances are made of only one type of:
Mixture
Atom or molecule
Compound
Oxygen and hydrogen
58
The salon/spa exterior, décor, music/sounds, and air ventilation are all components of:
Shared accountability
Ambiance
Synergy
Personalized approach
59
The length of time that current is flowing is known as:
Pulse
Frequency
Timing
Waveform
60
The wavelengths that produce the longest waves of the visible spectrum are:
Yellow
Green
Blue
Red
61
Which of the following biochemical compounds form components that fill the intercellular spaces in the skin?
Amino acids
Peptide bonds
Lipids
Carbohydrates
62
On the pH scale, numbers greater than 7 indicate a(n):
Neutral solution
Acidic solution
Alkaline solution
Chemical solution
63
Acids tend to taste like:
Salty
Bitter
Sour
Sweet
64
Type of business ownership in which 2 or more persons share all costs of opening, operating and maintaining business is:
Corporation
Franchise
Sole proprietorship
Partnership
65
Liposomes, microsponges and hydrogels all fall under what delivery system?
Patch delivery
Organic
Nanotechnology
Microencapsulation
66
A granular scrub used to assist in physically removing dead skin cells is an example of what type of exfoliant?
Mechanical (physical)
Chemical
Toning
Enzyme
67
Which of the following terms refers to all money owed?
Liabilities
Assets
Financial status
Net worth
68
Gowns, towels, linens and furniture fabrics are examples of a salon/spa ambiance component known as:
Benefits
Displays
Touchable
Treatments
69
Matter with definite weight and volume but no definite shape is called:
Organic
Liquid
Solid
Gas
70
Of the items listed, which one is NOT considered a benefit?
Salary
Sick day
Paid holiday
Paid vacation
71
Workers’ Compensation Insurance is needed to protect the:
Employee
Advertisers
Salon/spa
Inventory
72
Passion as a work principle can be described as:
Showing that you love what you do
Showing up on time and ready to work
Not waiting to be told what to do
Getting along with co-workers
73
Before an interview begins, you might be asked to fill out a(n):
Portfolio
Application
Reference
Resumé
74
When 2 hydrogen atoms combine with one oxygen atom, the result is a water molecule, which is a(n):
Atom
Mixture
Compound
Element
75
Which type of UV ray is longer-penetrating and causes collagen breakdown?
UVD
UVC
UVB
UVA
76
Which delivery system required friction to release the performance ingredients?
Microcapsules
Hydrogels
Microsponges
Liposomes
77
Selling additional services to clients beyond what they originally scheduled for a visit is called:
Upselling
Prebooking
Client retention
Promoting referrals
78
Which of the following concepts creates a harmonious and predictable environment?
Music and sounds
Personalized approach
Synergy
Ambiance
79
Which of the following statements is true of visible light?
Is also called X-ray
Waves hit an object and either absorbed or reflected
Waves are used for radio broadcasts
Is the largest portion of the electromagnetic spectrum
80
A brief, written account of personal, educational and professional qualifications and experience is known as a:
Reference
Cover letter
Resumé
Portfolio
81
Process that gives access to people/resources within the industry that can provide opportunities for career/education:
Client referral
Networking
Client factor
Marketing
82
Functional ingredients used to remove oil and/or dirt, also known as a cleansing agent, are called:
Botanicals
Humectants
Emollients
Surfactants
83
A goal you believe can be accomplished represents which of the following S.M.A.R.T. goals?
Specific
Realistic
Timely
Measurable
84
Which cosmetic ingredient helps to prevent moisture loss?
Enzyme
Emollient
Preservative
Surfactant
85
Which of the following is NOT a necessary element for ensuring staff synergy?
Lack of procedures
Clear, shared vision
Open and clear communication
Learning culture
86
Which type of light can be broken into its individual wavelengths by a prism?
Intense pulsed light
Ultraviolet
White
Infrared
87
Client wants: improve skin tone, texture, cellular renewal, reduce bacteria, dead skin cell buildup. Which ingredient?
Botanical
Essential oils
Acids/enzymes
Humectants
88
Ingredients that help hold the product together, provide a base and contain a preservative system are called:
Functional
Hypoallergenic
Preservatives
Performance
89
Net worth is calculated by subtracting liabilities from:
Student loans
Loan balances
Assets
Charge accounts
90
All of the following actions describe how to create a plan to achieve your goals EXCEPT:
Identify resources
Create a budget
Avoid alternate plans
Create a set of objective and tasks
91
What color does blue litmus paper turn when placed in an acid?
Orange
White
Red
Green
92
Which of the following descriptions identifies the meaning of clientele?
People who make habitual use of the services of another person
People who do not prebook appointment following the first visit
People who live out of the area and visit the salon/spa only once in 5 year
People who have never visited the salon/spa and are not likely to visit
93
Mixtures of two or more kinds of molecules, having a tendency to separate when left standing, are known as:
Suspensions
Ointments
Emulsions
Solutions
94
Renting or leasing a workstation from a building owner would represent which of the following situations?
Partnership
Corporation
Sole proprietorship
Independent contractor
95
A client retention strategy in which clients reserve a future appointment before leaving, during their current visit is:
Retention
Referral
Prebooking
Upselling
96
All of the following examples represent the team approach EXCEPT:
Having a common goals
Reaching out to other professionals
Not managing downtime constructively
Sharing knowledge
97
A goal you know you can complete because someone did it before is considered:
Timely
Achievable
Measurable
Specific
98
Joan has a client with sensitive skin, which of the following masks would help calm and soothe her clients skin?
Clay/mud mask
Paraffin mask
Gel mask
Cream mask
99
Mask with the primary purpose of absorbing excess oil, tightening, refining the pores and aiding in preventing clogging:
Gel masks
Clay/mud masks
Paraffin masks
Modeling masks
100
Due to weight concentration, what ingredient is often listed first on a cosmetic product label?
Methylparaben
Water
Dimethicone
Cyclomethicone

ACE Exam practice Esthetician Pivot Point part 2 102e.05-103e.05 Flashcards | StudBud