stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Golf Ops: Managing & Coordinating cont'd part 3 Flashcards | StudBud
Explore
/
Golf Ops: Managing & Coordinating cont'd part 3
Golf Ops: Managing & Coordinating cont'd part 3
14 terms
·
StudBud Administration
·
39 plays
Imported from external platform
Flashcards
14 cards
F
Practice quiz
P
Host live
L
Questions
14
Answers
1
What government act has significant application to the terms of caddie employment?
Sports administration act
Americans with disabilities act
Fair labor standards act
2
What is an interactive calendar?
Time tested key to successful coordination
Allows employees/managers to see upcoming events
Instant immediate communication
3
Which departments do instruction & player dev have most opportunity to engage in mutually beneficial coordination?
Range services
Merchandise
Food & Bev
All of the above
4
What is example of external event?
Caddie program
Golf tournament
5
What is a benefit fo the team approach?
Creates buy-in and commitment
Inhibits communication
6
What coordination tool is being applied when instructor helps student by fitting for clubs to be purchased at facility?
Instilling sense of ownership
Cross operation marketing
7
What is benefit of having a caddie program at a club?
All of the above
Help learn about members, customers needs
Adds to overall playing experience
Help maintain the course
8
What activities might be included in a "one-minute manager" routine?
Assess performance
Provide feedback
Keep employees on track
All of the above
9
What is the most important interdepartmental relationship for the golf operations department?
With golf course maintenance
With food & bev
With membership
10
What should a comprehensive caddie-training program include?
Orientation & From tee-to-green
How to read putts
11
Business practice employed when facility holds an external tournament that uses golf course, practice facility, food/bev
Managing yield
Coordination within golf operation
12
Practice facilities should be designed so golfers will face what direction?
North or east
South or west
13
What do Tournament directors rely on to meet members & guests physical & social needs?
Golf shop
Food & Bev
Golf cars
14
What could an effective manager use to assess performance, provide feedback, inform staff of new responsibilities?
"One minute manager routines"
Cross-operation assignments