CompTIA A+ 1102 chapter 22 review

Which type includes rules that must be agreed to in order to access a service?

Ticketing systems are help desk softwares used to process, manage, & track customer issues from submission to resolution

Backs up all files that were created or modified since the last full or differential backup...

____ is used to prevent damage to some devices from spikes and surges

When communicating with customers/clients, make sure you do the following...

____ is used to provide power to a device for a certain amount of time; usually until power is restored

Backs up entire dataset which takes the longest...

This data backup rule is designed to ensure that regardless of disaster, your data should be secure in more than 1 place

Which type provides a physical and logical mapping of a network?

A term used to describe the range of things involved in the change is Scope of Change

When it comes to disaster recovery, the first priority is to ensure protection of company assets and equipment.

Which type is documentation that keeps track on hardware, software, and other items?

Backs up all files that were created or modified since essentially any backup resulting in a quicker completion...