Totalizing refers to __________________.

Responding to a person as if one label totally represents that person

What are communication rules?

Shared understandings about communication & behavioral expectations

What question does expectancy violation theory resolve?

What happens when our expectations of social interactions are violated?

What is constructivism?

Theory: how we organize & interpret experiences with cognitive schemata

What is person-centeredness?

Ability to perceive another as a unique individual

Ethnocentrism refers to _________.

Assuming one way of life is normal and superior to other ways of life

Selective listening involves _____________.

Focusing only on particular parts of communication.

Provisionalism refers to ______________.

Tentative language that signals openness to other points of view

What are stereotypes?

Predictive generalization about a person or situation

Self-disclosure involves __________________.

The revelation of personal information about ourselves.

Which of the following is NOT a strategy for improving effective listening?

Balance multiple tasks while listening

Relationship listening involves ___________.

Listening to support another person or understand their perspective better.

What is self-serving bias?

When we construct attributions that serve our own personal interest

Active process of selecting, organizing & interpreting people & events

What are constitutive rules of communication?

Rules specifying how certain communicative acts are to be counted

Defensive listening involves _____________.

Perceiving a personal attack, criticism or hostility when none is intended.

What is communication?

When people interact with & through symbols to create & interpret meanings

Which of the following is NOT a symbolic ability of language?

Language is intrinsically meaningful

Reappropriation refers to ________________.

Reclaiming a term used by others to degrade a group's members

Knowledge structure that defines the clearest example of a category

Loaded language refers to ________________.

An extreme form of evaluative language that perpetuates slanted perceptions

What are regulative rules?

Rules regulating how, when, where & with whom to talk about certain things

Representations of people, events and objects

Which of the following is NOT a strategy for improving perception skills?

Believe everything the other person is saying

Critical listening involves ___________.

Listening to analyze & evaluate the content of communication or the speaker

How is language abstract?

Words are not the phenomena to which they refer

Ambushing involves _____________.

Listening for the purpose of gathering ammunition to attack the speaker.

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COMM 100 Midterm Prep

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Questions 54

Answers

1
Totalizing refers to __________________.
Dedicating your entire attention to one thing at a time
An 'all-or-nothing' mentality in conflict management
Responding to a person as if one label totally represents that person
Dominating a conversation & refusing to give others opportunities to speak
2
______________ refers to pretending to listen.
Passive listening
Pseudolistening
Monopolizing
Obstructed hearing
3
What are communication rules?
Speech organization patterns and strategies
Guidelines for speaking properly in academic and professional settings
Rules determining how to actively listen to someone
Shared understandings about communication & behavioral expectations
4
Which of the following is NOT a feature of language?
Abstractness
Arbitrariness
Ambiguity
Accountability
5
____________ refers to accepting a person's feelings and thoughts as valid.
Person-centeredness
Endorsement
Collectivism
Fidelity
6
______________ refers to leaving conflict by physically exiting or psychologically withdrawing.
Neglect response
Loyalty response
Sayonara syndrome
Exit response
7
What is empathy?
Nonverbal expressions of sympathy
Adopting another's feelings and emotions as your own
Feeling with another person
Feeling sorry for another person
8
Indexing is a technique to remind us that our evaluations apply only to specific times and circumstances.
False
True
9
What question does expectancy violation theory resolve?
How do people overcome communication crises?
How do humans cope with miscommunications in online interactions?
What happens when our expectations of a friend are not met?
What happens when our expectations of social interactions are violated?
10
What is constructivism?
Process of building relationships with others
Theory: how relationships develop and diminish over time
Offering positive feedback to a speaker
Theory: how we organize & interpret experiences with cognitive schemata
11
Which type of language is best for perception-checking?
"We" language
"I" language
"You" language
12
What is person-centeredness?
Ability to perceive another as a unique individual
Focusing on others' needs before your own
Ability to reject all stereotypes commonly attributed to people
Rejecting the self in favor of the collective
13
Ethnocentrism refers to _________.
Ethical superiority of one group over another
Assuming one way of life is normal and superior to other ways of life
Ethnic bias in intercultural communication exchanges
Ethnic language and customs expressed by a particular group
14
____________ are rules for living and identity.
Personality quirks
Social settings
Peer pressure
Life scripts
15
_________________ refers to identifying & setting aside issues peripheral to a current conflict.
Indexing
Yeeting
Prolonging
Bracketing
16
A conflict's impact on a relationship may be a more significant and enduring outcome than the actual decision.
False
True
17
___________ is an ever-changing system of perspectives formed and sustained in communication with others and ourselves.
Self
Vibe
Attitude
Conversation
18
Selective listening involves _____________.
Perceiving a personal attack, criticism or hostility when none is intended.
Focusing only on particular parts of communication.
Listening to the content level of meaning & ignoring the relationship level
Listening for the purpose of gathering ammunition to attack the speaker.
19
Provisionalism refers to ______________.
Leaving decisions up to members of a group instead of one particular person
Tentative language that signals openness to other points of view
Using vague, uncertain language to mitigate absolutism in conversations
Believing in the moral superiority of one's own group over others
20
What are stereotypes?
Offensive attributions about a certain social group
Identity-specific ad hominem attacks against a group of people
Black-or-white categories of thinking in social relations
Predictive generalization about a person or situation
21
Self-disclosure involves __________________.
Examining your personality and beliefs through intrapersonal communication.
Comparing yourself & life to other people and their lives.
The revelation of personal information about ourselves.
Using a vlog as your personal diary.
22
Which of the following is NOT a strategy for improving effective listening?
Use aids to recall information
Balance multiple tasks while listening
Be mindful while listening
Ask questions while listening
23
Relationship listening involves ___________.
Listening for the sole purpose of developing arguments against a speaker.
Listening to analyze & evaluate the content of communication or the speaker
Listening to understand information and ideas.
Listening to support another person or understand their perspective better.
24
What is self-serving bias?
Another word for narcissism
Blaming another person for the consequences of your actions
Prioritizing your own needs above everyone else's in social relationships
When we construct attributions that serve our own personal interest
25
What is perception?
Unique points of view that people share
Visual communication
Active process of selecting, organizing & interpreting people & events
The use of language to describe visual phenomena
26
Effective listening involves __________, which includes expressing interest, asking questions and showing attentiveness.
Self-regulating
Responding
Passivity
Indexing
27
What are constitutive rules of communication?
Rules specifying how certain communicative acts are to be counted
Rules determining the appropriate responses to conflict
Rules for political communication
Rules governing the constitution of interpersonal relationships
28
______________ is focusing on what is happening in the moment.
Gratitude
Self-awareness
Mindfulness
Intrinsic motivation
29
Defensive listening involves _____________.
Focusing only on particular parts of communication.
Listening to the content level of meaning & ignoring the relationship level
Perceiving a personal attack, criticism or hostility when none is intended.
Listening for the purpose of gathering ammunition to attack the speaker.
30
What is communication?
Systemic process of exchange between humans
When people interact with & through symbols to create & interpret meanings
Verbal messages shared among multiple people
Talking and listening to people
31
Which of the following is NOT a dimension of relationship-level meaning?
Power
Liking
Aesthetics
Responsiveness
32
Which of the following is NOT a symbolic ability of language?
Language allows hypothetical thought
Language is intrinsically meaningful
Language defines phenomena
Language organizes experiences
33
_____________ refers to being constantly in touch, constantly informed and constantly overloaded with information.
Social media
Digital engagement
Supersaturation
Media bias
34
Reappropriation refers to ________________.
When a group decides on the appropriate communication channels for members
Deciding on the appropriate communication boundaries for a social setting
Correcting someone with politically correct terminology
Reclaiming a term used by others to degrade a group's members
35
People who use negative labels to describe relationships heighten their awareness of relational aspects they don't like.
False
True
36
What are prototypes?
Mental structures people use to organize and interpret experiences
Knowledge structure that defines the clearest example of a category
Mental yardstick measuring people or situations along bipolar dimensions
Theories about how humans understand the world around them
37
Loaded language refers to ________________.
Passive aggressive language in interpersonal interactions
Rhetoric about the 2nd Amendment in the U.S.
An extreme form of evaluative language that perpetuates slanted perceptions
Speaking too quickly for a listener to keep up
38
Which of the following is NOT a process involved in perception?
Critical thinking
Selection
Organization
Interpretation
39
Which of the following is NOT an internal obstacle to effective listening?
Reacting to Emotionally Loaded Language
Incomprehensibility
Preoccupation
Prejudgment
40
A _______ attachment style is cultivated when the primary caregiver communicates in negative, rejecting or abusive ways.
Fearful
Perilous
Bueno
Dismissive
41
Which of the following is NOT a situational obstacle to effective listening?
Preoccupation
Message overload
Incomprehensibility
Environmental distractions
42
What are regulative rules?
Rules directing the development of interpersonal relationships
Rules regulating multiple parties engaging in conflict
Rules regulating the use of active & passive listening in various contexts
Rules regulating how, when, where & with whom to talk about certain things
43
What are symbols?
Visual depictions of communication practices
Emojis
Visual messages with unknown intrinsic meaning
Representations of people, events and objects
44
Descriptive communication evaluates what others think and feel.
True
False
45
Which of the following is NOT a strategy for improving perception skills?
Check perceptions with others
Avoid mind reading
Believe everything the other person is saying
Distinguish facts from inferences and judgments
46
Critical listening involves ___________.
Listening to support another person or understand their perspective better.
Listening to analyze & evaluate the content of communication or the speaker
Listening to understand information and ideas.
Listening for the sole purpose of developing arguments against a speaker.
47
How is language abstract?
Symbols are not intrinsically connected to what they represent
Words are artificially created by people
Words are not the phenomena to which they refer
Language doesn't have clear-cut, precise meanings
48
Which of the following is NOT a distinguishing feature of digital media?
Satisfaction
Convergence
Speed
Manipulation
49
Which of the following is NOT a model of communication?
Interactive model
Transactional model
Oral model
Linear model
50
Overt conflict exists when people express disagreement or difference only indirectly.
True
False
51
Ambushing involves _____________.
Focusing only on particular parts of communication.
Perceiving a personal attack, criticism or hostility when none is intended.
Listening for the purpose of gathering ammunition to attack the speaker.
Listening to the content level of meaning & ignoring the relationship level
52
Which of the following is an example of a confirming message?
"K"
"Don't be so sad"
"I feel the same way"
"You're wrong"
53
What is punctuation?
Proper English spelling and grammar
Vocal tone, pitch, rate, inflection
Defining the beginning & end of interactions
Confirming language
54
Which of the following is NOT a good strategy for understanding other's perspectives?
Using minimal encouragers
Asking questions
Paraphrasing
Inserting your opinions

COMM 100 Midterm Prep Flashcards | StudBud