Organizational Behaviour

Personally congratulating an employee in private for a good job is an example of:

Studies have shown that the most powerful workplace motivator is

In general, organizational citizenship behaviour is motivated more by extrinsic rewards, than intrinsic rewards.

Culture is most likely to be a liability when

Profit-sharing plans share company profit based on

SMART stands for

If a person appears to respond the same way over time, attribution theory states that the behaviour shows

One strength of a variable-pay program is that it

Extrinsic rewards include challenging projects, autonomy, recognition, and opportunity for additional training.

If a person appears to respond the same way over time, attribution theory states that the behaviour shows

What is the pattern of shared meaning within an organization?

What is an advantage of bonuses over merit-based pay plan?

Which of the following is least important in goal-setting theory?

An employee who actively helps colleagues, takes minimal breaks, and alerts others to work-related problems is

An environmental factor that might influence personality is

Generational values challenge today's managers. The group that most values achievement and material success is

Which of the following statements describes organizational commitment?

Terry is a good communicator, and those who know this assume she is very competent at her job. This is an example of

________ justice is the perceived fairness of process used to determine the distribution of rewards.

A body shop worker who sprays paint eight hours a day is an example of a job with high skill variety characteristics.

One positive outcome of telecommuting is decreased absenteeism

Motivation theories explain how money relates to individual motivation.

Which one of the following is most likely to lead to high job satisfaction?

Ava never gives up; she persists in what she is trying to accomplish even when setbacks occur. This shows her

In a caring ethical climate, managers expect that decisions should

An individual's belief that he or she is capable of performing a task is known as

The correct order for the stages of the socialization process is

Participative management includes

The process that adapts employees to the organization's culture is called

People who work at baseball parks selling peanuts and soft drinks are typically paid according to

Job rotation is defined as

The ultimate source of an organization's culture is

If a manager has high emotional intelligence he will likely engage in

According to Maslow, the highest level of needs pertains to safety.

The selection process helps sustain the organization's culture by

What are the three rules about behaviour that attribution theory relies on?

Lonkar Ltd. issues weekly paychecks and is referred to as what type of schedule of reinforcement?

Expectancy theory tells us that a key component of motivation is

People who show initiative and perseverance are characteristics of the personality trait known as

Which of the following is considered to be outside the shortcuts we utilize in judging others?

The tendency to try to intimidate employees, believing they are best motivated by fear is consistent with Theory X.

Factors that motivate depend on the individual and the situation the individual is in.

In its simplest sense, organizational culture

Motivation is

Which of the following indicates a strong organizational culture?

According to Maslow, when does a need stop motivating?

Harry is motivated by salary increases, promotions and benefits packages. Thus, he is motivated by intrinsic rewards.

What are three dissatisfiers?

Judging someone on the basis of one's perception of the group to which that person belongs is known as

The unfounded belief that younger workers are more appealing than older workers is an example of

A process by which individuals organize and interpret their impressions in order to give meaning to their environment

Tom believes that the more effort that he puts into his job, the better he will perform. This is called expectancy.

Employee involvement strategies try to increase an employee's

Individuals respond differently to rewards, in part based on the different needs they have

It is important that employees perceive a clear linkage between rewards and performance

Studies have shown recognition to be the most powerful workplace motivator.

Which of the following expresses the core values shared by a majority of the organization's members?

Which of the following is considered to be outside the shortcuts we utilize in judging others?

In flextime, all employees are expected to be at work during the common core period.

Which of the following is an example of a piece-rate plan?