What is the Primary Purpose of Unit Practice Councils?

Improve patient outcomes by using RBC delivery model

What are the key components of The Joint Commission Model?

Leadership, Safety Culture, Robust Process Improvement

According to our Professional Practice Model, what are the 4 roles of a Professional Nurse?

Leader, Scientist, Transferor of Knowledge, Practitioner

Which does NOT help in reducing healthcare errors?

Instilling fear of shame, blame

When dealing with patient concerns, what does L.A.S.T stand for?

Listen, Apologize, Suggest Solutions, Thank

What is the benefit of having reports in Tableau?

Interactive reports & combine large data sets into one

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Nurse Leader Essentials at UCLA Health

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A quiz Quiz to help understand the essentials of Nurse Leaders class at UCLA Health

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Questions 14

Answers

1
What is the Primary Purpose of Unit Practice Councils?
career advancement
Coordinate staff parties and celebrations
Improve patient outcomes by using RBC delivery model
work on solo projects
2
If a safe patient handling injury occurs, staff/leadership need to fill out a SOFI.
TRUE
FALSE
3
What are the key components of The Joint Commission Model?
Clinicians, Culture, Quality Improvement
Leadership, Safety Culture, Robust Process Improvement
Leaders, Clinicians, Culture
Leading the way with process improvement
4
What does the "C" in PICOT stand for ?
Communicate
Collaborate
Compare
Cookies
5
All of these are elements of Magnet Nursing Excellence, EXCEPT
Clinical Quality
Patient Satisfaction
Best Patient Menus
Nursing Satisfaction
6
UCLA Health, Office of Emergency Preparedness offers Community Emergency Response Training?
TRUE
FALSE
7
How long is the Nurse Leader Development Program?
12 months
2 years
18 months
6 Months
8
When do serious injuries at work need to be reported
within 8 hours
the following week is OK
within 4 hours
within 1 hour
9
How long must an employee be with UCLA Health to be eligible for council membership?
1 year
6 Months
3 years
Can join upon hiring
10
When should we use CICARE?
Every encounter, every time
Only with the patients, when we feel like it
Sometimes with patients, sometimes with coworkers
Only with our colleagues, every time
11
According to our Professional Practice Model, what are the 4 roles of a Professional Nurse?
Leader, Researcher, Educator, Scientist
Leader, Astronaut, Communicator, Clinical Engineer
Leader, Scientist, Transferor of Knowledge, Practitioner
Leader, Practitioner, Legal Expert, Clinician
12
Which does NOT help in reducing healthcare errors?
Instilling fear of shame, blame
Assure all team members have an equal voice
Consistently Improve Process
Improving relationships
13
When dealing with patient concerns, what does L.A.S.T stand for?
Look, Ask, Sorry, Thankfully I don't have to deal with this
Listen, Apologize, Suggest Solutions, Thank
Listen, Ask, Sorry, Talk to you later
Look, Act, Surprised, That's None of My Business
14
What is the benefit of having reports in Tableau?
all the data is separate now
I can change the data
Interactive reports & combine large data sets into one
I don't have to look at data anymore

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