Business 103.01-103.10

The salon exterior, decor, music and sounds, and air and ventilation are all elements of

Procedures in the salon that ensure all products are accounted for is known as

Successful salons have staff members who effectively recommend their services and retail by doing the following except

Industry statistics indicate that satisfied clients will usually refer how many new clients

The type of insurance that helps cover the costs of any salon equipment or location in case of fire or theft is what?

Which type of buyer puts up a struggle and has a strong desire to debate with you

Compliance with all local, state, and federal rules, regulations and laws is the responsibility of the

The renting of a space, suite or booth by an individual salon professional on a montley basis is referred to as

Before an interview begins, you might be asked to fill out

Which buyer type is open-minded and willing to take a chance on new products without hesitation

A collection of your creative work documents to show potential clients or employers is called a

Workers Compensation Insurance is needed to protect the

What is the strategy that practices clients booking appointments prior to leaving the salon?

All payments received from clients for service and home care products purchased is known as

Which one of the following items is usually the largest expense in operating a salon

Net worth is calculated by subtracting liabilities from

Which of the following descriptions is NOT a best practice strategy for building a clientele

Which of the following business types is owned by the shareholders and formed under legal guidelines

A form of operation where an intitial purchase fee plus a monthly service charge is paid to the parent corporations is?

Pareto's principle is called the

Which type of insurance protects the salon owner from financial loss due to an employees negligence

The ideal salon arrangment has an efficient traffic pattern providing

During a job interview it is very important to

In many cases, the first person to greet a client as they arrive is the

To be granted future loans, it is important to pay loans on time and avoid

Beverages, food, magazines, and umbrella stands in the salon are examples of

Which buyer wants to know all of the facts, thinks carefully, without regard of who likes or dislikes the product

The emotional buyer bases his or her purchases on

An operating agreement in which you function under a parent corp. in exhange for promos, ads, and management is called

When staff members take individual initiative to stay on top of things and pay attention to detail this is an example of

What is the best form of advertising

For salon professionals just starting out, the most common and immediate source of referrals is

The act of highly satisfied client directing another person to see you is called

Offering an additional hair coloring service to the client who was schedule for a cut is an example of

What percentage of the total expenses generally represents compensation for the salon owner and employee

A realistic goal is one that

A set income given to an employee on a weekly or monthly basis is known as

Renting or leasing a workstation from a building owner would represent which of the following situations

Location is the most important factor in

When handling a phone call, always

Which of the statements below represents a specific goal?

It is wise to keep all records of daily sales and services for

Which of these descriptions is NOT a guideline to be used when creating a resume?

I will get a job within the next 60 days is an example of a

A rental agreement is known as a

Which of the following characteristics will contribute to career success

All of the following actions describe how to create a plan to achieve your goals except....

Which of the following items is reported to the IRS as employee income

Which of the following is NOT a necessary element for ensuring staff energy

All of the following descritpions apply to an independant salon except

When handling a client complaint you can turn a negative experience into a positive one by

According to statistics, how often does the average loyal client visit a salon

Which buyer type wants to save money at all costs and is not as interested in quality but price

Which method is probably the most effective way to build your clientele

Networking provides all the of following benefits except

The item that offers an employer a brief summary of what qualities you would bring to the salon is called

If you are going to be absent or have vacation time, you would take all of the following steps except

Which of the following terms defines a specific target or benchmark of achievment taht can be attained with a timeframe

Measurable goals will help you get organized and

Which of the following statements describes what you should do if you are asked a question that seems discriminatory

The salon professionals name, clients name, scheduled services, date and clients number should all be included in the

Of the items listed below which one is NOT considered a benefit

The money in your checking and savings accounts, IRAs, stocks and bonds are all considered to be your total

Dependability as a work principle can be described as

A sole proprietorship is a business owned by