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Duplicate of SS102 - Prof Success Week 5 Course Review Flashcards | StudBud
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Duplicate of SS102 - Prof Success Week 5 Course Review
Duplicate of SS102 - Prof Success Week 5 Course Review
50 terms
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StudBud Administration
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A course review to prepare for the final exam.
Flashcards
50 cards
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Practice quiz
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Host live
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Questions
50
Answers
1
Accountability means that you will report back to whoever empowered you.
False
True
2
Tonya earns a promotion, what information should Tonya include in a note to thank her old boss?
Suggestions for who should take her old job
Skills that she learned at her old job
Her feelings about her old department
Ideas for improving her old department
3
At the close of an interview, why is it important to ask the interviewer questions?
To request feedback about how well you did in the interview
To determine if the salary and benefits meet your needs
To get basic information about the company
To show you are interested in the company and position
4
Laura is interviewing so she lists people to become involved in the non-profit org. This is...
Showing how she acquired her current skill set.
Showing her willingness to learn new skills.
Showing willingness to take any position within the company.
Showing how the company will benefit from her contributions.
5
What should a person do if asked an illegal question in an interview?
Tell the employer it is an illegal question and leave.
Answer the question directly and hope for the best.
Get up and leave.
Determine the purpose of the question and address it.
6
____________ is workplace behavior that results in positive business relationships.
Professionalism
Projection
Human Resources
Public Relations
7
Professionalism is whatever you produce (output) and should add value to the company.
False
True
8
All employers are required to provide full benefits to all employees.
False
True
9
Net income is the amount of money in a paycheck before paying taxes or other deductions.
False
True
10
Every month Nick has a staff meeting in which he talks about the plan/goals for the company.
Smart leader
Autocratic leader
Democratic leader
Laissez-faire leader
11
Elizabeth has a policy that her employees can come talk to her whenever they need anything
Union
Open Door
Closed Door
Bargaining
12
A Personal Commercial is a brief career biography that conveys how you are uniquely qualified.
True
False
13
Samantha wants to be an administrative assistant. How should she prepare for the interview?
Send thank you notes
Contact her references
Research the career field
Memorize her résumé
14
After graduation, Josh mentions goals to people he knows and exchanges contact information.
Volunteering
Networking
Researching
Interning
15
Chris is extremely disorganized and never starts working on a project until the last minute.
Agoraphobia
Procrastination
Pomodoro
Performance Literacy
16
New to the financial firm, Leslie wore torn jeans & a t-shirt, however, she did not follow the
Etiquette
Courtesy
Respect
Dress Code
17
Knowing the company's organizational structure is a waste of time.
False
True
18
What should a candidate do after an interview?
Watch from outside to evaluate other applicants.
Wait for a call back for a second interview.
Stay in the lobby to show your interest.
Send a thank you note to the interviewer.
19
The "A" in SMART Goals stands for __________.
Associate
Attitude
Astonishing
Achievable
20
Time-management is ________.
Overwhelming if you do not have an electronic planner
A skill that is rarely appreciated in the job market
Unnecessary if you are only responsible for yourself
Making careful decisions about how to spend your time
21
Interview Portfolio is a small folder containing relevant documents taken to an interview.
False
True
22
You need to be prepared for a Job Fair, because the employer could interview you on the spot.
False
True
23
Expenses that do not change from month to month are called ___________ expenses.
Fixed
Income
Flexible
Extreme
24
Jessica has just been terminated. Which strategy is most likely to help Jessica in her career?
Begin training in a new field right away
Focus on her family and friends
Stay focused on her life plan
Apply for all jobs that are advertised
25
Juan and Violet share an office that needs organizing and cleaning. Juan should
feel guilty about his own part in the conflict.
discuss ideas to remedy the situation with Violet.
make jokes about Violet's poor cleaning skills.
take charge and clean the office himself.
26
Which statement describes professional behavior expected of every team member?
Discuss the professional and personal flaws of others
Getting one's work done correctly and on time
Taking on a leadership role
Delegating one's tasks to others
27
Personal Financial Management is the process of controlling your income and your expenses.
True
False
28
What's missing: Use an outline, agree on strategy, divide tasks, complete sections, & present
Reviewing the final product together before the presentation
Taking responsibility and being accountable to each other
Listening to everyone's ideas and making a plan
Communicating the presentation in a professional manner
29
Conflict of interest occurs when you influence a decision from which you could benefit.
True
False
30
Formal communication occurs through the formal (official) lines of authority.
False
True
31
It is appropriate to use foul language while you are at work.
False
True
32
Mark & Julie went to dinner for their anniversary & were treated like royalty! This is _____.
Public Relations
Human Resources
Department Policies
Customer Service
33
Why is it important to provide good customer service?
To gain return customers
To be able to charge more money
To harm the competition's reputation
To make superior products
34
Which statement about résumés is correct?
Use neat penmanship on the final topics.
Make up a job to fill in any time gaps
The format of a résumé is illogical.
Emphasize skills on a functional résumé.
35
A Cover letter is a bulleted list that talks about previous work and educational history.
True
False
36
Greg is furious when he watches Oscar break a piece of expensive equipment. Step 1 is to
Manage his anger
Mock his employee
Speak his mind
Deny his emotions
37
Rebecca gets intensely nervous speaking to instructors. Which is the best approach?
Ignore her instructors
Text her instructors during office hours
Tell her instructor that she is nervous
Bring her friends with her
38
Alex's first client is a man who brings a Rottweiler. Alex assumes he must be abusive.
Perception
Diversity Statement
Glass Ceiling
Stereotyping
39
Teamwork is the process of one person guiding one or more individuals toward a specific goal.
True
False
40
Brad shadows his friend at work and identifies day to day common tasks. Brad is experiencing __
Realistic Job Preview
Job Inventory
Appealing Career Opportunity
Career Summary Statement
41
What term refers to eliminating waste and doing high quality work?
Direction
Innovation
Creativity
Productivity
42
Sandy feels it is time for a promotion. What should she do to earn a promotion?
Volunteer for some extra assignments
Explain to her supervisor why she needs more money
Request a new supervisor
Threaten to quit unless she is promoted
43
Julian has a messy desk with books/papers for his research paper. What should he do?
Clean up his work space when he has time
Leave the room
Stay positive, because at least he has gotten materials
Organize his books and papers now
44
A creative person will ask, "what if" instead of being constrained by the original use.
False
True
45
Carrie is responsible for creating, pricing, selling, distributing, and promoting her company.
Quality
Operations
Networking
Marketing
46
When preparing for informational interviews, why do you take a written list of questions?
To catch the other person off guard
To elicit the predicted answers to questions
To show respect for the other person's time
To give the appearance of being well prepared
47
Ethics is a moral standard of right and wrong.
False
True
48
_________ is the cost of borrowing money.
Debt
Loan
Payback
Interest
49
A formal summary of the aims and values of the company or organization is the ____.
Policy of Work
Employee Handbook
Mission Statement
Corporate Culture
50
When you shake someone's hand, you want to squeeze as hard as possible.
False
True
