Duplicate of DECA Biz Admin Core Exam

To be understood on the phone, you should always...

Why is a computer hard drive important?

Which of the following is usually categorized as a "fixed expense" in a budget?

You will do better with customers if you understand that each customer is....

What adds meaning to the words a speaker uses?

Where to leadership & emotional intelligence overlap?

To take effective notes during a planning meeting you should....

What's 1 reason why businesses write informational messages?

You reinforce your company's service orientation by dressing professionally & ....

When should you use a numbered list in a biz document?

How can you lower the risk of identity theft?

When a stockholder receives a check from the company we call that check a....

A feeling you have about someone or something is called an......

When dealing with difficult customers it's appropriate to...

A biz that buys insurance for its fleet of delivery trucks is handling risk by...

You have strengths & weaknesses.  How can you avoid focusing too much on your weaknesses?

What kind of team would be responsible for an entire line of products?

What's an important consideration when giving employees verbal directions?

When something is purchased, money is exchanged for the right to...

An employer who thinks all young people are lazy & poorly trained is an example of....

When an employee usually takes a longer lunch break than policy allows, he is exhibiting...

What do you call businesses coordinating their prices to eliminate competition?

One of the benefits of using credit is....

The total amount of money your earn on your paycheck BEFORE deductions is.....

When another employee offers to help you in a difficult task, they are showing...

When you state a fact, it's important to...

To research a customer's telephone inquiry one should....

Those who are able to defend their ideas objectively usually provide others with...

Why do ad agency account execs often participate in problem solving groups & meetings?

Where can you find the best info about fed laws like copyright law?

The marketing concept is all about the....

When you reduce the price of something, the demand for that item will usually...

You are more likely to achieve your goals if they are....

What helps you to develop questions to ask about a company during an interview?

Are non-complainers a more difficult problem for businesses than complainers?

Martha sees a coat she like in a magazine & wants to buy it.  What marketing function is this?

Limited liability is a characteristic of what form of biz ownership?

If you take ownership of a problem, make sure it's fixed & prevent it from happening again you

"Human relations" are the study of the ways people....

Economics is the study of.how to...

Biz letters to customers to confirm orders or answer requests should contain...

Which is a text-oriented graphic that illustrates a biz process or an organizational structure?

What is the purpose of accounting in business?

Which DOES NOT communicate interest & enthusiasm towards customers?

What is a basic computer operating system that a business might use?

When should you record bank transactions in your check register?

What's the purpose of having business policies?

What kind of info should employees be able to locate in their company's employee handbook?

Which is an example of leading change?

You are shopping for a gift.  Price is no object and you'll take no substitute.  This is called