Which of the following is not included in the four levels of ethics?

Political values and corporate social responsibility.

As a doctrine, managerialism continues to evolve, its essence has the following, except:

a zero-based budgeting construct.

Which definition best describes the process of zero-based budgeting (ZBB)?

demands re-justification from ground zero each timesubmitted

In a Republic like the US:

The Legislative branch is supreme and has the most powers.

According to the authors, a sense of honor provides an individual with what?

A moral compass that determines right from wrong.

The statement of strategic planning objectives calls for:

succinct/directional/time-limited/measurable objectives

The “dirty hands dilemma” occurs:

when administrators do a wrong act to further public good

Organizational theorist, Peter Drucker noted that:

some high costs represent monitoring accountability

Whereas leadership focuses on incremental change, leadership focuses on radical change.

transactional; transformational

Performance management refers to all of the following except:

use of the royal lie to achieve goals.

Which of the following is NOT true about the process of public policymaking?

policy is explained ad nauseum in reports via the media.

The term “devolution” means:

returning power to subnational governments.

Incremental policy decision making implies that:

impacted by bounded rationality and made over time

Describing public administration as being “Mickey Mouse,” we are referring to:

the “red tape” that can exist in public administration.

Which is not prohibited under the Civil Rights Act of 1964, and its amendments?

Discrimination on the basis of educational status

The term e-government refers to all of these except:

need for user fees/charges for gov Internet activities

Which of the following is not a feature of a true federal system?

Subnational units acting directly on citizens

Which of the following is not a basic tenet of classical organization theory?

People in orgs act with Machiavelli’s principles

Authoritarian leaders, surprisingly, have the following effect(s) on followers:

good outcomes on organizational goals.

According to Dillon’s Rule:

there is primacy of state law over local law.

Administrative Theory began with: (Hint: Think military!)

authoritarian systems of management.

Which of the following characteristics does ‘group think’ not display?

Brainstorming, and acceptance of alternative viewpoints.

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3003 Final Exam Quiz

53 termsStudBud Administration137 plays

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Questions 53

Answers

1
A process that systematically compares work processes with best practices in an industry is
appraising.
estimating.
benchmarking.
cost–benefit analysis.
2
Which of the following is not included in the four levels of ethics?
Personal morality and professional ethics.
Organizational codes of conduct
Global ethics.
Political values and corporate social responsibility.
3
The PODSCORB principles were closest to which of the following theorists?
Herbert Simon
Luther Gulick
Amitai Etzioni
Charles Lindblom
4
E-government created the 311 approach for local government. The 311 call number is used to:
all of the above.
place citizens in contact with a municipal employee
improve efficiency in service delivery.
try to provide a “one-stop” government.
5
As a doctrine, managerialism continues to evolve, its essence has the following, except:
emphasis on improving services, more attention to “customer”
a zero-based budgeting construct.
org and spatial decentralization of management
a bolder and larger-scale market mechanism.
6
The “power-elite” theory espoused by C. Wright Mills states that government is:
ruled by an elected majority.
b. and c.
dominated by political, military, and business interests.
controlled by “warlords” and political directorates.
7
Which definition best describes the process of zero-based budgeting (ZBB)?
demands re-justification from ground zero each timesubmitted
ZBB is the best example of Lindblom’s “muddling through.”
incremental budgeting process built on last year’s issues
None of the above.
8
In a Republic like the US:
The Presidency is supreme and has the most powers.
no branch has more powers than another.
The Legislative branch is supreme and has the most powers.
The Judiciary is supreme and has the most powers.
9
This individual argued that there was a need for a science of administration:
Pendleton Herring
Leonard White
Theodore Roosevelt
Woodrow Wilson
10
First question asked for potential policies, programs, and services, is: Is it Constitutional?
true
I don’t know
false
11
Which of the following is a principle of the system of public financial management?
Prudence, probity, and accountability
Democratic consent, equity, and transparency
Laissez faire capitalism and market control
a. and c.
12
According to the authors, a sense of honor provides an individual with what?
The right to perform illegal acts if done for public welfare
capability of getting an honorific placed after name
An ability to do chivalrous deeds.
A moral compass that determines right from wrong.
13
Organizational Development (OD) is about:
a process to achieve change.
satisficing.
planned organizational change.
a. and b.
14
Which is a reason that administrators must know the Constitution according to Rosenbloom?
All of the above are reasons
managerial/political actions adhere to principles/values
Administrators may be personally liable for civil damages
Oaths to support the Const may be more imp than admin tasks
15
Adam Smith’s work on laissez faire capitalism posited all of the following, except:
the leader was urged to consider employee motivation
the concept of “force multiplier”
b. and c.
the division and specialization of labor.
16
The statement of strategic planning objectives calls for:
succinct/directional/time-limited/measurable objectives
assessment, decision making, evaluation.
inputs, transformation, outputs.
actualization/survival/safety/esteem/love/org requirement
17
The “dirty hands dilemma” occurs:
when officials blame their subordinates for malfeasance
when a public official takes a bribe.
when administrators blame superiors for their own misdeeds
when administrators do a wrong act to further public good
18
Organizational theorist, Peter Drucker noted that:
a. and b.
gov and private organizations are essentially the same
some high costs represent monitoring accountability
neither a. nor b.
19
Social equity in the public sector is:
about the fairness in delivery of public services to all.
a., b., and c.
egalitariansim in action.
about the right of each citizen to be given equal treatment.
20
Whereas leadership focuses on incremental change, leadership focuses on radical change.
micromangement; overmanagement
transactional; contingency
transformational; transactional
transactional; transformational
21
Performance management refers to all of the following except:
systematic integration of org’s efforts towards objectives
use of the royal lie to achieve goals.
use of best practices and benchmarking.
use of incentives such as pay for performance.
22
Having a manager extremely oversee every task delegated to an employee:
micromanagement.
antimanagement.
macromanagement.
management by objectives.
23
The theory that gov needs to spend money during periods of economic decline was developed by:
Harry Truman.
Theodore Roosevelt.
Ronald Wilson Reagan.
John Maynard Keynes.
24
Measuring productivity is problematic because of defining outputs and quantifying measures of:
efficiency.
a., b. and c.
effectiveness.
quality.
25
Which of the following is NOT true about the process of public policymaking?
It is a never-ending intangible process.
policy is explained ad nauseum in reports via the media.
the media will distill a detailed policy into a sound bite
It involves multiple players and political viewpoints.
26
Which of the following is true of “the bureaucracy”?
It is the totality of the government.
All of the above are true.
It often refers to all public officials of a government.
refers to inefficient orgs dealing w/red tape
27
A SWOT analysis
strengths & weaknesses look at internal resources/capability
all of the above.
opportunities & threats look at external aspects
a tool to assess org fit with its internal/external env
28
Strategic management concepts in the public sector:
come to organizational strategy from a military lexicon.
employment/management of resources to gain an objective
a. and c.
are about reaching military targets.
29
The term “devolution” means:
a democratic revolution.
uploading power from the states to the federal government.
returning power to subnational governments.
a. and b.
30
Incremental policy decision making implies that:
rational policy decisions are made in a predetermined order
political elites make the majority of policy decisions.
decisions are made quickly & less important ones are slower
impacted by bounded rationality and made over time
31
Describing public administration as being “Mickey Mouse,” we are referring to:
biased hiring processes and values of nepotism.
the “red tape” that can exist in public administration.
the merit system.
the influence of the Disney on administration
32
The American tradition of philanthropy, charity, and volunteerism is rooted in:
Grecian and Roman tradition.
macroeconomics.
Judeo-Christian beliefs.
both a. and b.
33
Nonracial discrimination includes:
pregnancy and disabilities discrimination.
sexual discrimination and orientation discrimination.
all of the above.
age discrimination.
34
The acknowledged father of scientific management
Frederick W. Taylor.
Henri Fayol.
James Gleick.
Hugo Munsterberg.
35
Privatization refers to the following:
neither a. nor b.
the sale of government assets to private corporations.
a. and b.
the private financing of public facilities
36
Which is not prohibited under the Civil Rights Act of 1964, and its amendments?
Discrimination on the basis of sex
Discrimination on the basis of color
Discrimination on the basis of national origin
Discrimination on the basis of educational status
37
Public Administration can exist outside the political context.
false
true
I don’t know
38
A proactive effort to include women and minorities in appropriate numbers in the workplace:
Affirmative Action.
both a. and c.
Executive Order 10925.
The Civil Rights Act.
39
The term e-government refers to all of these except:
need for user fees/charges for gov Internet activities
term for all uses of the Internet to simplify gov activities
a total reliance on the web for all government activities
an institutionalized innovation in government
40
Which of the following is not a feature of a true federal system?
A constitutional distribution of powers
A constitution dividing powers between central/subcentral
Subnational units acting directly on citizens
Levels of government exercising power directly over citizens
41
The “heroic” style leader:
finds it difficult to delegate authority.
all of the above.
has an inherently theatrical style of leadership.
operates with stress and this carries over into the org
42
Collective bargaining refers to negotiations by unions on behalf of individuals/groups/vendors
individuals and groups in orgs but not vendors/contractors.
It refers to individuals only.
No
Yes
43
Which of the following is not a basic tenet of classical organization theory?
Orgs exist to accomplish production-related/economic goals
People in orgs act with Machiavelli’s principles
People in orgs actwith rational economic principles.
Production is maximized by specialization/division of labor
44
Authoritarian leaders, surprisingly, have the following effect(s) on followers:
a dedicated and participative workforce
good outcomes on organizational goals.
a. and b.
high job satisfaction.
45
Official examination of a financial report to see expenditures/deductions/other allowances:
line-item budget.
audit.
integrated budget.
cost-benefit analysis.
46
“separation of powers was adopted...to preclude the exercise of arbitrary power.” This means:
certain amount of governmental friction is needed
both a. and b.
gov efficiency is not the primary need in a democracy
none of the above.
47
According to Dillon’s Rule:
there is primacy of state law over local law.
none of the above.
there is primacy of local law over state law.
there is primacy of local law over federal law.
48
Civil service reform traces its beginnings to the:
Civil Rights Act of 1964.
Pendleton Act of 1883.
Civil Service Reform Act of 1978.
Equal Employment Opportunity Act of 1972.
49
Administrative Theory began with: (Hint: Think military!)
authoritarian systems of management.
laissez faire systems of management.
none of the above.
democratic systems of management.
50
The higher law defense is often appealed to by people who:
claim all of the above.
make conscientious objections to an existing policy.
wish to attack an existing law or practice.
there is a higher law a person has a greater obligation
51
Which of the following characteristics does ‘group think’ not display?
Brainstorming, and acceptance of alternative viewpoints.
Strong negative views of the enemy.
A strong belief in the virtue of the in-group.
A drive for consensus and illusion of invulnerability
52
Which of the following are the critical assumptions for the study of public administration?
The basis for study is management, not law
It is a unitary process that can be studied uniformly
All of the above
It is an art, but transformation to science is beneficial
53
Which of the following is NOT part of the Constitution’s Fundamental Aspects?
Its embodiment of certain principles
elite group of administrators to benefit themselves
allocation of certain functions to the national gov
Its creation of a federal system

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