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Chapter 2- Life Skills Flashcards | StudBud
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Chapter 2- Life Skills
Chapter 2- Life Skills
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1
What is true about mission statements?
they are essential elements of business plans
mission statements are not appropriate for every business
they are optional elements of business plans
they should not be created until the business is already operating
2
What propels you to do something?
motivation
criticism
procrastination
self- management
3
What is true about obtaining appropriate state licensure or certification?
it is the first step to establishing credibility as an esthetician
only managers are expected to have licenses and certificates
it is not necessary for establishing credibility as an esthetician
only salon owners are expect to fall behind at least once every day
4
What term refers to putting off until tomorrow what you can do today?
time management
prioritizing
procrastination
scheduling
5
What term refers to the consious act of planning your life?
personal scheme
game plan
course of action
life design
6
What is true of a pleasing attitude?
it will benefit you in your private life, but not in your work life
it will gain you associates, clients, and friends
it makes clients worry that you will only say what they want to hear
it will send the message you can be pushed around by managers
7
What is teamwork?
identifying tasks that your supervisor can perform for you
asking other estheticians to help you perform client services
working collaboratively to maintain productivity and reduce stress
helping others do their jobs even if you have a client at your station
8
What is your scope of practice?
the hours your salon is open everyday
the products and treatments you can offer
the amount of time you can make available to each client
the geographical and treatments you can offer
9
What is NOT an element of a good work ethic?
supportiveness
respectfulness
tardiness
trustworthiness
10
What term refers to a well thought-out process for achieving something?
self-management
procrastination
prioritizing
time management
11
What is true of a healthy lifestyle?
it is impossible to live a healthy lifestyle if you are an esthetician
it is a luxury for people with money to buy gym memberships
it has no bearing upon your profesional career
it is a tremendous asset in reaching your goals
12
What does a mission statement establish?
which charites a business plans to support
how much money a business will make in its first year
how many employees a business will have after five years
the vaules an institution or individual lives by
13
What do good life skills help you achieve?
guaranteed financial success
more than anyone else
guaranteed career advancement
your personal best
14
When should you ask questions in class?
whenever the teacher discusses what information will be on the exam
whenever the teacher discusses something you find interresting
when you want to give the impression you are paying attention
When you dont understand something
15
What helps you decide what you want out of life?
time management
prioritizing
procrastinating
goal setting
16
How early should a new client arrive before his or her first appointment in order to fill out forms?
15 to 30 min
10 to 15 min
30 to 45 min
5 to 10 min
17
What is your professional responsibility with regard to personal problems?
keep these problems to yourself
seek guidance from your clients
avoid people when youre in a bad move
seek guidance from your manager
18
How should you measure your sense of achievement?
by comparing your achievements to your parents' level of affluence
by comparing your achievements to your definition of sucess
by asking other people whether they consider you sucessful
by keeping track of how much money your fellow students make
19
What helps you understand the needs and desires of the people around you ?
judgement
communication
prioritizing
self management
20
What are boundries?
physical borders of your work station
draping you place across clients to protect them from spillage
limits you set on sharing personal information
limits you set on how much work you are willing to do
21
What is true about staying on time with appointments?
it is a minor aspect of time management for estheticians
it is not very important, because clients are almost always late
it is the most important aspect of time management for estheticians
you should expect to fall behind at least once everyday
22
What is true about deep breathing?
it is an effective tool for stress management
it is relaxing, but it inhibits your concentration
you should only do this after work because you need time to relax
it should be avoided in the workplace because of chemicals
23
Why should you learn from your mistakes?
so you know the limitations of your abilities
to help you avoid interactions with your manager
to help you grow in your professional life
so you know how to get away with things in the work place
24
What will happen if you demonstrate good manners?
you will get along with every single person you meet
you will engender goodwill and respect
you will never have problems with your clients or managers
you will always learn larger tips than other esteticians in your salon
25
What is a good strategy if you find studying overhwelming ?
break studying down into manageable tasks
learn everything you can during class to avoid studying
find out what is on the exam and learn only that information
cram everything fo the night before
26
What blocks the creative mind from exploring ideas?
criticism
enthusiasm
feedback
guidance
27
What does the term ethics refer to?
regulations that state which products can be used
laws that keep us from stealing from employers
services you can perform, based on your certification
moral principles by which we live and work
28
What is diplomacy?
keeping personal problems to yourself
being tactful in your dealings with others
telling a client she looks actually does not
making critical observations when people do things wrong
29
What is NOT one of the things that will determine your success?
whether you get your medical license
the way you behave towards other
your technical skill
the way you handle yourself
30
What is time management?
alloting time for tasks can be completed
making a list of things you want to accomplish
supervising people to make sure they record their time properly
keep track of what time it is throughout the day
31
What posture should you use when studying?
laying down on your chest
sitting upright
sitting in a reclining position
laying down on your back
32
When should you begin organizing for the next day?
at the end of the work day
during your last appointment
while your having lunch
whnever you take a break
33
What is the term for your outlook on life, based on your beliefs?
equilibrium
emotional stability
attitude
reliability
34
When you prioritize, in what order should you list tasks that need to be done?
most to least important
hardest to easiest
least to most important
easiest to hardest