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How can CSR see the cause of the usage increase?

Possible reasons for an estimated meter reading?

Billing

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Questions 6

Answers

1
Possible reasons for an estimated meter reading?
Hanging Wires
Denial of entry
OAS Malfunction
Broken Meter Base
2
How can CSR see the cause of the usage increase?
Interactions
Field Tech Report
Meter Reading History
Indicators
3
You can check your electric usage at PluginIllinois.com
True
False
4
Can you see your usage on AmerenIllinois.com?
Yes
NO
5
Who can I talk to about a high bill?
Daughter (Only knows account number)
COR
Grandma (Verified)
Spouse ( Fully Verified)
6
The daily usage is viewable from AMRC screen in OAS, CRM, and Web Presentment
False
True