Unit 5 HST quiz

Question 1

Color coding your notes can be very helpful.

Accepted Answer

True

Question 2

What is the formula for converting a temperature from Fahrenheit to Celsius?

Accepted Answer

Subtract 32 and multiply it by 5/9

Question 3

The longest amount of time you should leave a person on hold after answering the telephone is two minutes

Accepted Answer

True

Question 4

Which of the following behaviors is considered unprofessional in the workplace?

Accepted Answer

All of the above

Question 5

Which of the following items is acceptable for a woman to wear to a job interview?

Accepted Answer

a woman’s suit or pantsuit in a conservative color

Question 6

A liter is a basic metric measure of liquid volume.

Accepted Answer

True

Question 7

Most of the world uses the English system of measurement.

Accepted Answer

False

Question 8

Using colored or patterned paper for your résumé is preferred.

Accepted Answer

False

Question 9

The boiling point on the Celsius scale is 212°.

Accepted Answer

False

Question 10

Which of the following statements about spreadsheets is true?

Accepted Answer

All of the above.

Question 11

Examples of mnemonic devices include all of the following except ______

Accepted Answer

sets of numbers

Question 12

What are the benefits of reading every day?

Accepted Answer

All of the above

Question 13

1830 in military time is equivalent to ______ in 12-hour clock time.

Accepted Answer

6:30 p.m

Question 14

What is the difference between objective and subjective writing?

Accepted Answer

Objective is not influenced by a personal feeling or opinions

Question 15

in a hospital setting, there is no clear chain of command.

Accepted Answer

False

Question 16

What is an example of cultural differences in nonverbal communication?

Accepted Answer

Both A and B

Question 17

Employees in healthcare facilities never work as a team

Accepted Answer

False

Question 18

A circle graph may also be called a pie chart.

Accepted Answer

True

Question 19

Which of the following describes how you might find the median of a group of numbers?

Accepted Answer

find the number that falls exactly in the middle of a list of numbers

Question 20

Auditory learners typically follow spoken directions well.

Accepted Answer

True

Questions 20