SERVICES MARKETING GAME

What is the name of the company in the first presentation? 

What is the dress code for this gym?

What is one of the biggest challenges faced by the gym right now? 

What is the name of the gym in the second presentation? 

In the first presentation, how do the staff react towards an angry customer? 

In the first presentation, what is one of the conflicts among the staff? 

How many sections are there in this gym? 

How long has the gym been operating?